Case Recent Views Changes RRS feed

  • Question

  • Good Day, 

    I have recently applied some changes to the Case Recent Views. I just added some columns and publish.

    Surprisingly when i open hte form the changes are not displayed. in certains IE with latest version it appears or for some users it does appears as well on the IE version... it is very strange it is not privilege related. Dont know what to do anymore ?

    Tx for your assistance.

    Wednesday, May 18, 2016 7:22 AM

All replies

  • It sounds like something is cached.

    Try clearing the browser cache on the workstations.  You may also want to try doing an IISRESET on the CRM server.  I believe that publishing is supposed to perform a similar task.  But I have seen strange things.  You may also want to do an IISRESET on each CRM server if you are load balanced.  That could also cause inconsistent page display issues if the cache was cleared on one and not the other.

    Jason Peterson

    Wednesday, May 18, 2016 9:37 PM