Answered by:
Error=0xC004D401 having problems validating my windows

Question
-
hello im having problems with my windows vista when i first install the game called "Audition"
and i've read the announcements regarding on gameguards issue...and the Audition is running with game guard......i uninstall the game but end up with the same problem......My Windows Vista is genuine that comes on a package from Acer.....
Here's my Diag
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Detailed Status: 0xc004f027
Windows Product Key: *****-*****-Q9CM8-KTDKK-8QXTR
Windows Product Key Hash: OI3PQUp2nK/Ysh5U6MY15ORIfio=
Windows Product ID: 89572-OEM-7332166-00029
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.000
ID: 805b2a39-8bdb-49a8-854d-1a34b2fe1e48
Is Admin: No
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error: K:20070611000440579-M:20070610233040516-
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>805b2a39-8bdb-49a8-854d-1a34b2fe1e48</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-8QXTR</PKey><PID>89572-OEM-7332166-00029</PID><PIDType>2</PIDType><SID>S-1-5-21-2666676369-1026085864-3023802220</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire E560</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-A3 </Version><SMBIOSVersion major="2" minor="3"/><Date>20061205000000.000000+000</Date></BIOS><HWID>B3313507018400D6</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Taipei Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>Sunday, June 10, 2007 4:25 PM
Answers
-
Did you reboot once you've uninstalled? If you're still getting non-genuine messaging you can click "Validate Windows" here www.microsoft.com/genuine and the log off and log back in.
Thanks!
Tuesday, June 12, 2007 11:28 PM
All replies
-
After you uninstall the game, please reboot and click "Validate Windows" here: www.microsoft.com/genuine
Let me know if you still experience the problem after you've done that.
Thank you!
Tuesday, June 12, 2007 12:53 AM -
i uninstall the game but i still experience the problem
there no sign of "auditon" on my computer but it still does error
Tuesday, June 12, 2007 11:43 AM -
Did you reboot once you've uninstalled? If you're still getting non-genuine messaging you can click "Validate Windows" here www.microsoft.com/genuine and the log off and log back in.
Thanks!
Tuesday, June 12, 2007 11:28 PM -
thanks for your help and my Vista are validated now......hoping or soon there will be service pack
to be able to run this OS stable.....more power to Microsoft.....
Wednesday, June 13, 2007 11:45 AM -
Glad to help! I'm happy we could solve your issue.Wednesday, June 13, 2007 5:55 PM