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  • Question

  • I just was on the phone with Microsoft yesterday helping me with another problem i was having yesterday now today the one is orange instead of GREEN can you please help me thank you


    Tuesday, January 27, 2009 1:12 AM


  • Open OneCare and it will tell you what actions you need to take to get back to green.

    I'm moving your post to the General folder and out of Backup.

    If you are unable to determine why your status is not green or unable to get OneCare to return to green status, please contact support again.


    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Tuesday, January 27, 2009 1:45 PM