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Not a genuine version of windows RRS feed

  • Question

  • I went to update my computer which i bought from a friend and it told me that it coulf not because i did not have a genuine product of windows xp. so i went to staples and bought a windows xp pro and tried to install the product was 100.00 dollars and it said that i could not install it. how do i change the product key so that i donot have to worry about this

    Tuesday, August 22, 2006 5:20 AM

Answers

  • Treetop:

     

    What version of Windows are you currently using? What version did you purchase?

     

    In order to go from Home to Pro, or Pro to Home, unfortunately, you have to do a clean reinstallation of the operating system :(.

     

    If you're going from Home to Home, or Pro to Pro, then you can use the simple Product Key Update Tool at www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx.

     

    Thanks!

     

    -phil

    Tuesday, August 22, 2006 6:08 AM

All replies

  • Treetop:

     

    What version of Windows are you currently using? What version did you purchase?

     

    In order to go from Home to Pro, or Pro to Home, unfortunately, you have to do a clean reinstallation of the operating system :(.

     

    If you're going from Home to Home, or Pro to Pro, then you can use the simple Product Key Update Tool at www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx.

     

    Thanks!

     

    -phil

    Tuesday, August 22, 2006 6:08 AM
  • i currently have windows xp home edition my friend has told me that it is not genuine and i wanted to make it genuine so i bought a windows xp home edition disk from staples and it has a product key and every thing when i put the disk in and push intall windows xp it tells me this is not not a supported upgrade path.
    Tuesday, August 22, 2006 6:27 AM
  • Treetop,

    It is very unusual for an installation of XP Home to be nongenuine.

    Let's double check your original installation of XP Home.  Please follow these steps for assistance:

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy to Clipboard" button in the lower right, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Tuesday, August 22, 2006 3:51 PM
  • i jsut checked and i guess i have windows xp professional. but either way it keeps telling me that the upgrade path is invalid and i am not exactly sure how to do a clean installation of windows or how to make a recovery disk.

    Do i need a recovery disk for the windows xp professional that is already on my computer or do i need a recovery disk for home edition.

    Thursday, August 24, 2006 4:38 AM
  • if i do a clean reinstallation what kind of disk do i need to have to boot it or what are the steps i need to do to prepare for it

     

    Thursday, August 24, 2006 4:45 AM
  • Treetop,

    If the installed XP is Pro, in order to install XP Home you have to remove XP Pro completely.

    However, if you have no previous qualifying operating system either installed on the computer or in the form of a CDROM, then you will not be able to use an upgrade license of XP Home.  Since you cannot "upgrade" in reverse, you cannot use the installation of XP Pro as your ualifying operating system.

    If you have a genuine MS CD for the full version of Windows 98 or Me, you can use that CD as the qualifying media that XP Setup will ask you for when you try to install XP Home.

    Friday, August 25, 2006 8:52 PM