Hello drpsgt,
First off, Windows that come pre-installed on a computer built by a large manufacturer come with two Product Keys (OEM SLP and COA SLP keys). OEM SLP comes in Windows from the factory and the COA SLP key is listed on the COA Sticker on the side or bottom of the computer. So, don't worry that the OEM SLP key (the one currently in XP) doesn't match the COA SLP key. As long as your XP shows as Genuine, there is no problem. If, in the future you ever have any problems with XP's product Key, just switch over to using the COA SLP key.
As for your copy of Office, the Validation is correct,
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
OGA Version: Registered, 2.0.48.0
The Office XP Professional with FrontPage is Non-Genuine. There is a Volume License Key (that belonged to a software company in the US) that was leaked to the internet a long time ago and is the most widely pirated Office key, to date. It's so common that the 114 error you see in the Diagnostic Report is specific to that single key.
The reason you hadn't see the Non-Genuine message sooner is that Office doesn't have any anti-piracy systems other then Activation and this pirated Product Key is a Volume License Key that doesn't require Activation. The only way for you to have found out that the Office was Non-Genuine would have been if you had gone to
http://Microsoft.com/genuine and click the 'Validate Office", gone to the Office Download site and attempted to download any non-criticat update or by installing the Office Notifier. It turns out that you just recently downloaded and installed the Office Notifer and that is what is telling you that Office is Non-Genuine
Now, I am
Not accusing you of piracy. There are a number of reason why your Office would be using a Pirated key. The three most common are:
1) You may have bought the software from a unscrupulous seller who sold you pirated software.
In which case I recommend, if possible, contacting that seller and demand the Genuine Microsoft software, that you paid for or at least a refund. I also recommend submitting a Piracy Report at
http://microsoft.com/piracy or
2) You had your computer worked on (by a repair person, a friend or that smart kid down the street) and in the course of fixing the PC, they had to reinstall Office. Instead of contacting you to get the proper Product Key, (maybe due to not knowing it was wrong or due to laziness) they downloaded it from the internet.
In this case, you probably have a Genuine copy (and Product Key) of Office, you just need to uninstall the Non-genuine one and reinstall the software using the proper (Genuine) Product Key
or
3) A repair person, a friend or that smart kid down the street may have thought they were doing you a Favor by installing a copy of Office on your computer, "for Free". But in fact he/she installed a Pirated Copy. It's all togeather possible they didn't know they were doing anything wrong and thought they were just being nice.
In this case, the best way to resolve the issue would be to uninstall the software and if you still want to use Office, buy it from a trusted retailer or online store.
Thank you,
Darin MS
