CRM dynamics 4.0 workgroup RRS feed

  • Question

  • We are in the process of purchasing CRM dynamics 4.0 workgroup. Will we be able to upgrade to CRM 2011 due out next year as part of our 3 year software assurance?
    Wednesday, October 20, 2010 9:10 PM


  • Microsoft hasn't announced the editions of CRM 2011 that will be available, so although there will probably be a workgroup-like edition, we're not sure yet. But there will be an upgrade path from CRM 4.0 Workgroup Edition to CRM 2011.

    Worth noting that the Workgroup Edition is strictly limited to 5 users. If you want to ever add a 6th user, you will have to purchase and install Professional Edition then redeploy your Workgroup Edition database to the new Professional Edition server. For this reason, almost all prospective customers I've worked with choose CRM Online, partner-hosted CRM or buy the Professional Edition.

    Regards, Neil

    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    Wednesday, October 20, 2010 9:19 PM