Answered by:
It says my copy of windows 7 is not genuine

Question
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Hi
I Just got this laptop of the internet and now it says that windows 7 is not genuine (build 7600). Any help to solve this would be greatfully appriciated
Thanks shaun
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {859EF30F-55D0-462E-A3C5-238BEF837F82}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{859EF30F-55D0-462E-A3C5-238BEF837F82}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3988391137-3809462430-3630970343</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 3690 </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V3.23</Version><SMBIOSVersion major="2" minor="33"/><Date>20061209000000.000000+000</Date></BIOS><HWID>E1BB3607018400EE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65740</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-2057-7600.0000-2832010
Installation ID: 020570171013923976487721642301361301476922578561361115
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 28/12/2010 19:53:45Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4AB
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:25:2010 19:56
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAEAAgABAAIAAgABAAAAAwABAAEAnJ/411aYSORyfpAl2rEaYT5NPsg2g+4rEis+kvgaOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Acer Grape
FACP Acer Grape
DBGP Acer Grape
HPET Acer Grape
BOOT PTLTD $SBFTBL$
MCFG Acer Grape
SLIC HPQOEM SLIC-MPC
APIC Acer Grape
SSDT PmRef Cpu0Cst
SSDT PmRef Cpu0Cst
SSDT PmRef Cpu0CstTuesday, December 28, 2010 8:19 PM
Answers
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Your Acer computer has an activation exploit on it that attempts to emulate SLP 2.1 activation, the exploit has been recognized (error code HrOnline: 0xC004C4AB). The exploit is attempting to emulate the HP SLP bios marker (SLIC HPQOEM SLIC-MPC). The model of your computer predates Windows 7 by 2-3 years (bios date 20061209).
If you purchased this computer with windows loaded on it I suggest you attempt to return it. If you purchased a copy of windows and installed it yourself, I suggest you turn the product and seller into the MS antipiracey support group http://www.microsoft.com/piracy/
Look on the bottom, back or side of your computer, there should be a COA sticker that states what version of windows should be installed, if the key on the sticker is present and ledgable you can install windows using that key and an OEM disk (a shop can install it for you) and activate by phone, or you may be able to order restoration media from acer.
You also have a blocked VLK for office. Please review the buying software safely sticky that Noel provided on the index of this forum.
- Marked as answer by Darin Smith MS Tuesday, December 28, 2010 11:07 PM
Tuesday, December 28, 2010 8:30 PM
All replies
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Your Acer computer has an activation exploit on it that attempts to emulate SLP 2.1 activation, the exploit has been recognized (error code HrOnline: 0xC004C4AB). The exploit is attempting to emulate the HP SLP bios marker (SLIC HPQOEM SLIC-MPC). The model of your computer predates Windows 7 by 2-3 years (bios date 20061209).
If you purchased this computer with windows loaded on it I suggest you attempt to return it. If you purchased a copy of windows and installed it yourself, I suggest you turn the product and seller into the MS antipiracey support group http://www.microsoft.com/piracy/
Look on the bottom, back or side of your computer, there should be a COA sticker that states what version of windows should be installed, if the key on the sticker is present and ledgable you can install windows using that key and an OEM disk (a shop can install it for you) and activate by phone, or you may be able to order restoration media from acer.
You also have a blocked VLK for office. Please review the buying software safely sticky that Noel provided on the index of this forum.
- Marked as answer by Darin Smith MS Tuesday, December 28, 2010 11:07 PM
Tuesday, December 28, 2010 8:30 PM -
Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->
Validation Code: 50Cached Online Validation Code: 0xc004c4abWindows Product Key: *****-*****-X92GV-V7DCV-P4K27Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=Windows Product ID: 00426-OEM-8992662-00400Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.1.7600.2.00010100.0.0.001ID: {BC2F5E5E-DA99-4605-9DB7-ED8A88E3A08A}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 UltimateArchitecture: 0x00000000Build lab: 7600.win7_gdr.100618-1621TTS Error:Validation Diagnostic:Resolution Status: N/A
Vista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->Office Status: 100 GenuineMicrosoft Office Enterprise 2007 - 100 GenuineOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Users\megan\AppData\Local\Google\Chrome\Application\chrome.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->Office Details: <GenuineResults><MachineData><UGUID>{BC2F5E5E-DA99-4605-9DB7-ED8A88E3A08A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1506315265-1490499844-1641620091</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 5735 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.10 </Version><SMBIOSVersion major="2" minor="5"/><Date>20081204000000.000000+000</Date></BIOS><HWID>C8B93607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65845</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate editionDescription: Windows Operating System - Windows(R) 7, OEM_SLP channelActivation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8Application ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 00426-00178-926-600400-02-2057-7600.0000-1152010Installation ID: 017174980464043416863921241442597921021556309994648173Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340Partial Product Key: P4K27License Status: NotificationNotification Reason: 0xC004F200 (non-genuine).Remaining Windows rearm count: 3Trusted time: 09/01/2011 16:15:44
Windows Activation Technologies-->HrOffline: 0x00000000HrOnline: 0xC004C4ABHealthStatus: 0x0000000000000000Event Time Stamp: 1:7:2011 20:57ActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:
HWID Data-->HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAeqiA0eJ0en9yhf5potaq6USqyCZsZiqF
OEM Activation 1.0 Data-->N/A
OEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20001OEMID and OEMTableID Consistent: yesBIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC PTLTD APICFACP INTEL CRESTLNEHPET INTEL CRESTLNEBOOT PTLTD $SBFTBL$MCFG INTEL CRESTLNESLIC DELL QA09SSDT BrtRef DD01BRTSSDT BrtRef DD01BRT
Sunday, January 9, 2011 4:19 PM -
"hellopeople1994" wrote in message news:ef91b5fa-16e5-4444-840d-f1b50a6599ed...Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->
Validation Code: 50Cached Online Validation Code: 0xc004c4abWindows Product Key: *****-*****-X92GV-V7DCV-P4K27Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=Windows Product ID: 00426-OEM-8992662-00400Windows Product ID Type: 2Windows License Type: OEM SLP
Please repost your own report in your OWN, NEW thread - this avoids confusion for everyone.4... but briefly, you have a counterfeit installed, and should claim a refund from your vendor
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, January 9, 2011 4:31 PMModerator