locked
MICROSOFT OFFICE XP GENUINE VALIDATION TOOL RRS feed

  • Question

  •   I keep getting the same error about activating my copy of office XP, but I activated my copy a long time ago.  The data.dat file is not there and I have installed and reinstalled everything but no dice.    I also have a message that tells me that Office XP has been activated, and I am able to update.  This issue started when I installed the live office patch.  Any help is appreciated.

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3MYHV-PYYBR-X3PBW
    Windows Product Key Hash: +YmMJ/jqJztOE1deuJSkRsQK9ks=
    Windows Product ID: 76477-OEM-2156653-03463
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {DCF6E2A3-941E-4766-87A4-A46E3CB1490C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office XP Professional - 101 Not Activated
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DCF6E2A3-941E-4766-87A4-A46E3CB1490C}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X3PBW</PKey><PID>76477-OEM-2156653-03463</PID><PIDType>3</PIDType><SID>S-1-5-21-1202660629-1677128483-725345543</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>DT072A-ABA S6000CL NA410</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.06</Version><SMBIOSVersion major="2" minor="3"/><Date>20031219000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>2CC33FC70184206F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>BCC2DF5EEDC4FCE</Val><Hash>5CTY2Q+KDP3F7E5ImKIA1cECvvE=</Hash><Pid>54186-OEM-1792995-66055</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="10" Result="101"/><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 10859:Compaq Computer Corporation|10942:Compaq Computer Corporation|10942:Compaq Computer Corporation|10942:Hewlett-Packard Company|1DCC0:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A



    I keep getting the same error about activating my copy of office XP, but I activated my copy a long time ago.  The data.dat file is not there and I have installed and reinstalled everything but no dice.  Any help is appreciated.
    Monday, February 23, 2009 4:58 AM

Answers

  • Good Evening MGarcia3,


    Thank you for visiting the Office Genuine Advantage (OGA) program forum. Your issue appears to be outside the scope of the OGA program forum. In an attempt to assist I would like to provide the following:

    Open My Computer located on your desktop.

    Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\

    NOTE:  The application data file may be hidden. Use the Tools drop down menu do the following: Folder Options->View->Hidden Files and Folders->Show Hidden Files and Folders to show the folder. Please re-hide the files once you have completed all the steps.

    Right click data.dat file, then click Delete.

    The data.dat file is for Office, Not OGA.

    Once the file has been deleted, open an Office application such as MS Word and activate it.

    If product activation was successful try the Office Validation located here:

    http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng


    The following Knowledge Base (KB) articles can provide more information for Office Activation issues:

    KB903275 - How to troubleshoot problems that you may experience when you try to activate an Office product

    http://support.microsoft.com/kb/903275/en-us

    KB326851 -   Activation and registration of a Microsoft product

    http://support.microsoft.com/kb/326851

    KB919895 - How to troubleshoot problems that you may experience when you try to activate a 2007 Office product

    http://support.microsoft.com/kb/919895

    KB828958 - Resources to help you activate a license in Microsoft Office programs

    http://support.microsoft.com/default.aspx/kb/828958/en-us


    Thank you for visiting the OGA program forum.


    Stephen


    Stephen Holm
    • Proposed as answer by Stephen Holm Monday, February 23, 2009 7:32 AM
    • Marked as answer by Stephen Holm Monday, February 23, 2009 9:35 PM
    Monday, February 23, 2009 7:32 AM
  • MGarcia3,

    The mgadiag utility is showing that you have installed a Dell OEM license for XP Home onto a Compaq Presario desktop computer.

    Please remove the Dell license.  First, back up and offload your data, then install the correct HP/Compaq license by using the Recovery Partition or Recovery CDs that came with your Compaq computer.

    If you do not have the Recovery Partition or Recovery CDs, please contact Compaq customer service to obtain them.  You can also try third party suppliers such as www.restoredisks.com

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Tuesday, February 24, 2009 12:12 AM
    Monday, February 23, 2009 9:07 PM

All replies

  • Good Evening MGarcia3,


    Thank you for visiting the Office Genuine Advantage (OGA) program forum. Your issue appears to be outside the scope of the OGA program forum. In an attempt to assist I would like to provide the following:

    Open My Computer located on your desktop.

    Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\

    NOTE:  The application data file may be hidden. Use the Tools drop down menu do the following: Folder Options->View->Hidden Files and Folders->Show Hidden Files and Folders to show the folder. Please re-hide the files once you have completed all the steps.

    Right click data.dat file, then click Delete.

    The data.dat file is for Office, Not OGA.

    Once the file has been deleted, open an Office application such as MS Word and activate it.

    If product activation was successful try the Office Validation located here:

    http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng


    The following Knowledge Base (KB) articles can provide more information for Office Activation issues:

    KB903275 - How to troubleshoot problems that you may experience when you try to activate an Office product

    http://support.microsoft.com/kb/903275/en-us

    KB326851 -   Activation and registration of a Microsoft product

    http://support.microsoft.com/kb/326851

    KB919895 - How to troubleshoot problems that you may experience when you try to activate a 2007 Office product

    http://support.microsoft.com/kb/919895

    KB828958 - Resources to help you activate a license in Microsoft Office programs

    http://support.microsoft.com/default.aspx/kb/828958/en-us


    Thank you for visiting the OGA program forum.


    Stephen


    Stephen Holm
    • Proposed as answer by Stephen Holm Monday, February 23, 2009 7:32 AM
    • Marked as answer by Stephen Holm Monday, February 23, 2009 9:35 PM
    Monday, February 23, 2009 7:32 AM
  • Stephen,

    Thanks for your post.  I have tried this and it didn't work.  Any other suggestions? 
    Monday, February 23, 2009 8:03 PM
  • MGarcia3,

    The mgadiag utility is showing that you have installed a Dell OEM license for XP Home onto a Compaq Presario desktop computer.

    Please remove the Dell license.  First, back up and offload your data, then install the correct HP/Compaq license by using the Recovery Partition or Recovery CDs that came with your Compaq computer.

    If you do not have the Recovery Partition or Recovery CDs, please contact Compaq customer service to obtain them.  You can also try third party suppliers such as www.restoredisks.com

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Tuesday, February 24, 2009 12:12 AM
    Monday, February 23, 2009 9:07 PM