Activation when key is illegible

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  MGA Diagnostic gives this result:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
  Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
  Windows Product ID: 89583-OEM-7332157-00211
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {B4D1F11A-12C8-4090-B510-92F32F71AA69}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000009
  Build lab: 6002.vistasp2_gdr.101014-0432
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Standard 2007 - 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->                                                                         

  Other data-->
  Office Details:< GenuineResults><MachineData><UGUID>{B4D1F11A-12C8-4090-B510-92F32F71AA69}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6CJ97</PKey><PID>89583-OEM-7332157-00211</PID><PIDType>2</PIDType><SID>S-1-5-21-2875892193-3393195592-3930838094</SID><SYSTEM><Manufacturer>Gateway< /Manufacturer><Model>NV52 Series< /Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.05< /Version><SMBIOSVersion major="2" minor="5"/><Date>20090415000000.000000+000</Date></BIOS><HWID>A9303507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>9D1322A7127A586</Val><Hash>jtyJf9L4BCwVIuvukw2aZnAQqxc=</Hash><Pid>89396-707-9065546-65183</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

  Spsys.log Content: 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

  Licensing Data-->
  Software licensing service version: 6.0.6002.18005

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: NgAAAAEAAAABAAEAAwACAAAABAABAAEA6GH87IZUyEb05OJQ8vTgj+pFvmX6khYcrFa8CH4o

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
  ACPI Table Name OEMID Value OEMTableID Value
  APIC PTLTD APIC
  FACP AMD ANT
  HPET PTLTD HPETTBL
  MCFG PTLTD MCFG
  SLIC ACRSYS ACRPRDCT
  SSDT PTLTD POWERNOW

  Monday, May 16, 2011 2:29 AM
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  "cshawnk" wrote in message news:57692f6c-5049-4ee4-8479-c28f5d692767...

  I am getting "An unauthorized change was made to Windows" message that requests that I re-type the product key to activate. I can read all but about 4 characters on the key (due to the usual heat issues; the laptop is about 2 years old).

  I did a system restore to about 3 days ago with no improvement.

  I followed these instructions from another post:

  1) Open an Internet Browser window.

  2) Type: %windir%\system32 into the browser address bar.

  3) Find the file CMD.exe

  4) Right-Click on CMD.exe and select 'Run as Administrator'

  5) Type: net stop slsvc (it may ask you if you are sure, select yes - don't worry if it tells you the service isn't running anyhow!))

  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

  7) Type: rename tokens.dat tokens.bar

  8) Type: cd %windir%\system32

  9) Type: net start slsvc

  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

  11) Restart your computer twice.

  12) You may be required to enter the Product Key and/or Activate.

  Other miscellaneous information:

  I'm getting the Windows Vista (TM) Build 6002 This copy of windows is not genuine message in the lower right-hand corner.

  This is a Gateway NV52 that had Windows Vista pre-installed. It was purchased at Best-Buy 7/31/2009

  
  So, I'm sitting on a valid license key with 4 or 5 illegible characters. I'd be happy to give this key or validate over the phone with Microsoft to confirm that I do indeed have a legitimate copy, but I'm not sure if there is a proceedure for that.

  It does still have the bar code; would scanning this bar code provide me with the license key?

  I have a Windows 7 Upgrade Kit (part of the Acer/Gateway promo from when I purchased the laptop. I just never installed it). I haven't attempted to install it, but all of the keys to that software are readable (as they were on the packaging). Would installing this help, or just complicate the matter?

   

  Will post MGA Diagnostic in separate message due to the 6000 character restriction.

   

  Thanks in advance,

  CShawnK

  
  

  For some reason, your computer is unable to properly read the Certificates which should be present to activate the license in conjunction with the SLIC table in the BIOS.

  Unfortunately you've already done everything that we in this forum would normally recommend in the way of fixing it, apart from the change of Key to the COA_SLP Key - which you are unable to do for obvious reasons :(

   

  Since you have the Windows7 Upgrade disk (which is actually an OEM System Builder disk modified by the OEM), you could do a Custom Upgrade. NOTE: This 'Upgrade' will actually wipe the C: drive (or at least have the same effect) and you'll have to reinstall all your programs and data afterwards. Read the instructions that should have come with it carefully before proceeding.

  Having said that, I suspect that once you get over the initial hurdles, you'll probably enjoy using Win7 - it's what Vista should have been :)

   

  You could also do a System Recovery using the manufacturer's Recovery procedures - which would completely wipe at least the C: partition. (this should work)

   

  Your other alternative is to try and raise a support incident with either Gateway or MS, but I suspect that both will want to charge you for it.

  If you want to give MS Support a go....

   
  North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
   
  Outside North America:
  http://support.microsoft.com/contactus/?ws=support#tab0
  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Tuesday, May 17, 2011 7:36 PM

  Monday, May 16, 2011 8:17 AM

  Moderator