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firewall status red RRS feed

  • Question

  •  

    showing red status on admin computer for user pc. when I go to this pc to turn on firewall its on and showing green status.
    Thursday, July 10, 2008 4:35 PM

Answers

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  • I have experienced the same issue on occasion but I don't have a solution. I suggest contacting support for help. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Thursday, July 10, 2008 4:54 PM
    Moderator
  • I moved your post to the MultiPC Management folder.

    You'll see a few other threads on incorrect status on the hub PC in a Circle shown for other PCs in the Circle in this topic folder.

    We don't know the cause, but the reason is that the information from the monitored PC is not reflected properly in the hub, possibly because the monitored PC is not communicating that status correctly or the hub's data entry for the other PC is corrupt in some way. Some people have reported that a reinstall of the client and/or the hub resolves it, others have reported that this still does not resolve it.

    So, Jim's advice to contact support is the best route at this point.

    -steve

     

    Thursday, July 10, 2008 5:00 PM
    Moderator