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  • Question

  • I'm rebuilding my computer and having to reinstall all software. I downloaded version 2.0 and tried to install.

    I need help getting this installed. I rely on it for backing up my personal data.

    I got this error:

    Component Microsoft Sync Framework Runtime v1.0 (x86) has failed to install with the following error message:
    "A fatal error occurred during the installation of Microsoft Sync Framework Runtime v1.0."

    The following components were not installed:
    - Microsoft Sync Framework Services v1.0 (x86)

    The following components failed to install:
    - Microsoft Sync Framework Runtime v1.0 (x86)

    See the setup log file located at 'C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSDBD.tmp\install.log' for more information.

    The log file contents:

    The following properties have been set:
    Property: [AdminUser] = true {boolean}
    Property: [ProcessorArchitecture] = Intel {string}
    Property: [VersionNT] = 5.1.2 {version}
    Running checks for package '.NET Framework 2.0 (All platforms: X86, X64, IA64)', phase BuildList
    Running external check with command line "C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\dotnetfx\dotnetchk.exe"
    Process exited with code 1
    Setting value '1 {int}' for property 'DotNetInstalled'
    Reading value 'Version' of registry key 'HKLM\Software\Microsoft\Internet Explorer'
    Read string value '7.0.5730.11'
    Setting value '7.0.5730.11 {string}' for property 'IEVersion'
    The following properties have been set for package '.NET Framework 2.0 (All platforms: X86, X64, IA64)':
    Property: [DotNetInstalled] = 1 {int}
    Property: [IEVersion] = 7.0.5730.11 {string}
    Running checks for command 'dotnetfx\instmsia.exe'
    Result of running operator 'ValueExists' on property 'VersionNT': true
    Result of checks for command 'dotnetfx\instmsia.exe' is 'Bypass'
    Running checks for command 'dotnetfx\WindowsInstaller-KB893803-v2-x86.exe'
    Result of running operator 'ValueExists' on property 'Version9x': false
    Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.0.3': false
    Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.0': true
    Result of checks for command 'dotnetfx\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
    Running checks for command 'dotnetfx\dotnetfx.exe'
    Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true
    Result of checks for command 'dotnetfx\dotnetfx.exe' is 'Bypass'
    Running checks for command 'dotnetfx\x64\netfx64.exe'
    Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true
    Result of checks for command 'dotnetfx\x64\netfx64.exe' is 'Bypass'
    Running checks for command 'dotnetfx\ia64\netfx64.exe'
    Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true
    Result of checks for command 'dotnetfx\ia64\netfx64.exe' is 'Bypass'
    '.NET Framework 2.0 (All platforms: X86, X64, IA64)' RunCheck result: No Install Needed
    Running checks for package 'Microsoft Sync Framework Runtime v1.0 (x86)', phase BuildList
    Running external check with command line "C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework\..\DotNetFx\dotnetchk.exe"
    Process exited with code 1
    Setting value '1 {int}' for property 'DotNetInstalled'
    Running external check with command line "C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework\msfcheck.exe" {13B7A226-9563-4965-BC23-1F83B498F5D7} 1
    Process exited with code 0
    Setting value '0 {int}' for property 'SyncFrameworkInstalled'
    The following properties have been set for package 'Microsoft Sync Framework Runtime v1.0 (x86)':
    Property: [DotNetInstalled] = 1 {int}
    Property: [SyncFrameworkInstalled] = 0 {int}
    Running checks for command 'Microsoft Sync Framework\Synchronization.msi'
    Result of running operator 'ValueGreaterThanEqualTo' on property 'SyncFrameworkInstalled' and value '1': false
    Result of running operator 'ValueEqualTo' on property 'DotNetInstalled' and value '0': false
    Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
    Result of checks for command 'Microsoft Sync Framework\Synchronization.msi' is 'Install'
    'Microsoft Sync Framework Runtime v1.0 (x86)' RunCheck result: Install Needed
    Running checks for package 'Microsoft Sync Framework Services v1.0 (x86)', phase BuildList
    Running external check with command line "C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework Services\..\DotNetFx\dotnetchk.exe"
    Process exited with code 1
    Setting value '1 {int}' for property 'DotNetInstalled'
    Running external check with command line "C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework Services\msfcheck.exe" {70903796-C8C6-475D-BDB2-B32AC46AF40A} 1
    Process exited with code 0
    Setting value '0 {int}' for property 'SyncFrameworkServiceInstalled'
    The following properties have been set for package 'Microsoft Sync Framework Services v1.0 (x86)':
    Property: [DotNetInstalled] = 1 {int}
    Property: [SyncFrameworkServiceInstalled] = 0 {int}
    Running checks for command 'Microsoft Sync Framework Services\ProviderServices.msi'
    Result of running operator 'ValueGreaterThanEqualTo' on property 'SyncFrameworkServiceInstalled' and value '1': false
    Result of running operator 'ValueEqualTo' on property 'DotNetInstalled' and value '0': false
    Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
    Result of checks for command 'Microsoft Sync Framework Services\ProviderServices.msi' is 'Install'
    'Microsoft Sync Framework Services v1.0 (x86)' RunCheck result: Install Needed
    EULA for components 'Microsoft Sync Framework Runtime v1.0 (x86), Microsoft Sync Framework Services v1.0 (x86)' was accepted.
    Copying files to temporary directory "C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\"
    Copying from 'c:\742d4963f2f2539827b74a6935\Microsoft Sync Framework\Synchronization.msi' to 'C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework\Synchronization.msi'
    File 'C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework\..\DotNetFx\dotnetchk.exe' already copied.  Skipping file copy.
    File 'C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework\msfcheck.exe' already copied.  Skipping file copy.
    Copying from 'c:\742d4963f2f2539827b74a6935\Microsoft Sync Framework Services\ProviderServices.msi' to 'C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework Services\ProviderServices.msi'
    File 'C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework Services\..\DotNetFx\dotnetchk.exe' already copied.  Skipping file copy.
    File 'C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework Services\msfcheck.exe' already copied.  Skipping file copy.
    Running checks for package 'Microsoft Sync Framework Runtime v1.0 (x86)', phase BeforePackage
    Running external check with command line "C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework\..\DotNetFx\dotnetchk.exe"
    Process exited with code 1
    Setting value '1 {int}' for property 'DotNetInstalled'
    Running external check with command line "C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework\msfcheck.exe" {13B7A226-9563-4965-BC23-1F83B498F5D7} 1
    Process exited with code 0
    Setting value '0 {int}' for property 'SyncFrameworkInstalled'
    The following properties have been set for package 'Microsoft Sync Framework Runtime v1.0 (x86)':
    Property: [DotNetInstalled] = 1 {int}
    Property: [SyncFrameworkInstalled] = 0 {int}
    Running checks for command 'Microsoft Sync Framework\Synchronization.msi'
    Result of running operator 'ValueGreaterThanEqualTo' on property 'SyncFrameworkInstalled' and value '1': false
    Result of running operator 'ValueEqualTo' on property 'DotNetInstalled' and value '0': false
    Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
    Result of checks for command 'Microsoft Sync Framework\Synchronization.msi' is 'Install'
    'Microsoft Sync Framework Runtime v1.0 (x86)' RunCheck result: Install Needed
    Verifying file integrity of C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework\Synchronization.msi
    WinVerifyTrust returned 0
    File trusted
    Installing using command line '"C:\WINDOWS\system32\msiexec.exe" -I "C:\DOCUME~1\KIRBYK~1.KIR\LOCALS~1\Temp\VSD97.tmp\Microsoft Sync Framework\Synchronization.msi" -q APPGUID={A648DDB6-BA56-4233-A3FE-F14D1121B78B}'
    Process exited with code 1603
    Status of package 'Microsoft Sync Framework Runtime v1.0 (x86)' after install is 'InstallFailed'
    Status of package 'Microsoft Sync Framework Services v1.0 (x86)' after install is 'InstallNeeded'

    Wednesday, November 5, 2008 8:49 PM

All replies

  • usually, install .NET Framework first. 2.0 or 3.5.  Then install Sync Toy with Administrator permission.

     

    Thanks,

    Baoke 

     

    Friday, November 14, 2008 6:37 AM
  • From the log it looks like .Net is already installed, and the Sync Framework runtime install is failing with error code 1603.  The SyncToy installer actually installs the a few prerequisites before installing SyncToy itself.  One of them is the Sync Framework.  Unfortunately 1603 is a generic failure code that just tells us that this install failed, but it doesn't tell us why. The real problem is being hidden by the failure from the Sync Framework install.  To track that down you'll need to install the Sync Framework separately and generate a log file.  Here is what you'll need to do.

    1. SyncToySetupPackage.exe is a self extracting cab file that then calls several msi files, so the first thing is to extract the contents of SyncToySetupPackage.exe.  To do this just run the following on the command line and you will be prompted for a location to extract the files.
      • SyncToySetupPackage.exe /X
    2. The Sync Framework installer will be extracted to a subfolder of the one you specified called 'Microsoft Sync Framework' and is called Synchronization.msi.
    3. From the 'Microsoft Sync Framework' folder run this: 
      • Synchroniztion.msi /l*vx setup.log
    4. This will run the Sync Framework install and produce a verbose log called setup.log.  Or depending on the whats wrong you may get an error dialog with better information about the problem.

    Please let me know if this leads to a solution.

    Wednesday, November 19, 2008 4:34 PM
  • Hi all,

    tried as you said with a manual install of the Mic Sync Framework Runtime v1.0 (x86).

    Seems to run fine, but then hangs with the following error :

    An error occured during the installation of assembly
    "Microsoft VC80.CRT, version="8.0.50727.1801", publicKeyToken="1fc8b3b9a1e18e3b",processor/Architecture="x86",type="win32"

    and I'm sent to Help and Support for more information.


    Does the error code above give you a hint as to what may be going wrong ?

    Peace,

    Saturday, June 6, 2009 4:52 PM