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Windows 7 Genuine Advantage Validation Issues (Windows 7) RRS feed

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  • Diagnostic Report (1.9.0027.0):<br />-----------------------------------------<br />Windows Validation Data--&gt;<br /><br />Validation Code: 50<br />Cached Online Validation Code: N/A, hr = 0xc004f012<br />Windows Product Key: *****-*****-KHGCQ-7DDY6-TF7CD<br />Windows Product Key Hash: YTcSHmTpekJgEHsEqFbudB5IfdE=<br />Windows Product ID: 00426-OEM-8992662-00015<br />Windows Product ID Type: 2<br />Windows License Type: OEM SLP<br />Windows OS version: 6.1.7601.2.00010100.1.0.001<br />ID: {DB2DAD7F-FC53-449E-94B3-63CE35B28AB1}(1)<br />Is Admin: Yes<br />TestCab: 0x0<br />LegitcheckControl ActiveX: N/A, hr = 0x80070002<br />Signed By: N/A, hr = 0x80070002<br />Product Name: Windows 7 Ultimate<br />Architecture: 0x00000000<br />Build lab: 7601.win7sp1_gdr.150715-0600<br />TTS Error:&nbsp;<br />Validation Diagnostic:&nbsp;<br />Resolution Status: N/A<br /><br />Vista WgaER Data--&gt;<br />ThreatID(s): N/A, hr = 0x80070002<br />Version: N/A, hr = 0x80070002<br /><br />Windows XP Notifications Data--&gt;<br />Cached Result: N/A, hr = 0x80070002<br />File Exists: No<br />Version: N/A, hr = 0x80070002<br />WgaTray.exe Signed By: N/A, hr = 0x80070002<br />WgaLogon.dll Signed By: N/A, hr = 0x80070002<br /><br />OGA Notifications Data--&gt;<br />Cached Result: N/A, hr = 0x80070002<br />Version: N/A, hr = 0x80070002<br />OGAExec.exe Signed By: N/A, hr = 0x80070002<br />OGAAddin.dll Signed By: N/A, hr = 0x80070002<br /><br />OGA Data--&gt;<br />Office Status: 100 Genuine<br />Microsoft Office Enterprise 2007 - 100 Genuine<br />OGA Version: N/A, 0x80070002<br />Signed By: N/A, hr = 0x80070002<br />Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005<br /><br />Browser Data--&gt;<br />Proxy settings: http=127.0.0.1:8555;https=127.0.0.1:8555<br />User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)<br />Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe<br />Download signed ActiveX controls: Prompt<br />Download unsigned ActiveX controls: Disabled<br />Run ActiveX controls and plug-ins: Allowed<br />Initialize and script ActiveX controls not marked as safe: Disabled<br />Allow scripting of Internet Explorer Webbrowser control: Disabled<br />Active scripting: Allowed<br />Script ActiveX controls marked as safe for scripting: Allowed<br /><br />File Scan Data--&gt;<br />File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]<br />File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]<br />File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]<br />File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]<br /><br />Other data--&gt;<br />Office Details: &lt;GenuineResults&gt;&lt;MachineData&gt;&lt;UGUID&gt;{DB2DAD7F-FC53-449E-94B3-63CE35B28AB1}&lt;/UGUID&gt;&lt;Version&gt;1.9.0027.0&lt;/Version&gt;&lt;OS&gt;6.1.7601.2.00010100.1.0.001&lt;/OS&gt;&lt;Architecture&gt;x32&lt;/Architecture&gt;&lt;PKey&gt;*****-*****-*****-*****-TF7CD&lt;/PKey&gt;&lt;PID&gt;00426-OEM-8992662-00015&lt;/PID&gt;&lt;PIDType&gt;2&lt;/PIDType&gt;&lt;SID&gt;S-1-5-21-1614031825-1076334193-70640194&lt;/SID&gt;&lt;SYSTEM&gt;&lt;Manufacturer&gt;Hewlett-Packard&lt;/Manufacturer&gt;&lt;Model&gt;HP Pro 3500 Series&lt;/Model&gt;&lt;/SYSTEM&gt;&lt;BIOS&gt;&lt;Manufacturer&gt;AMI&lt;/Manufacturer&gt;&lt;Version&gt;8.12&lt;/Version&gt;&lt;SMBIOSVersion major="2" minor="7"/&gt;&lt;Date&gt;20121214000000.000000+000&lt;/Date&gt;&lt;/BIOS&gt;&lt;HWID&gt;49CB3407018400FE&lt;/HWID&gt;&lt;UserLCID&gt;0409&lt;/UserLCID&gt;&lt;SystemLCID&gt;0409&lt;/SystemLCID&gt;&lt;TimeZone&gt;E. Africa Standard Time(GMT+03:00)&lt;/TimeZone&gt;&lt;iJoin&gt;0&lt;/iJoin&gt;&lt;SBID&gt;&lt;stat&gt;3&lt;/stat&gt;&lt;msppid&gt;&lt;/msppid&gt;&lt;name&gt;&lt;/name&gt;&lt;model&gt;&lt;/model&gt;&lt;/SBID&gt;&lt;OEM/&gt;&lt;GANotification/&gt;&lt;/MachineData&gt;&lt;Software&gt;&lt;Office&gt;&lt;Result&gt;100&lt;/Result&gt;&lt;Products&gt;&lt;Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"&gt;&lt;LegitResult&gt;100&lt;/LegitResult&gt;&lt;Name&gt;Microsoft Office Enterprise 2007&lt;/Name&gt;&lt;Ver&gt;12&lt;/Ver&gt;&lt;Val&gt;87DAF4FC9376D86&lt;/Val&gt;&lt;Hash&gt;YI1e+f6HBfXmvNBb/ojJB/Wtdho=&lt;/Hash&gt;&lt;Pid&gt;89388-707-1075474-65275&lt;/Pid&gt;&lt;PidType&gt;14&lt;/PidType&gt;&lt;/Product&gt;&lt;/Products&gt;&lt;Applications&gt;&lt;App Id="15" Version="12" Result="100"/&gt;&lt;App Id="16" Version="12" Result="100"/&gt;&lt;App Id="18" Version="12" Result="100"/&gt;&lt;App Id="19" Version="12" Result="100"/&gt;&lt;App Id="1A" Version="12" Result="100"/&gt;&lt;App Id="1B" Version="12" Result="100"/&gt;&lt;App Id="44" Version="12" Result="100"/&gt;&lt;App Id="A1" Version="12" Result="100"/&gt;&lt;App Id="BA" Version="12" Result="100"/&gt;&lt;/Applications&gt;&lt;/Office&gt;&lt;/Software&gt;&lt;/GenuineResults&gt; &nbsp;<br /><br />Spsys.log Content: 0x80070002<br /><br />Licensing Data--&gt;<br />Software licensing service version: 6.1.7601.17514<br /><br />Name: Windows(R) 7, Ultimate edition<br />Description: Windows Operating System - Windows(R) 7, OEM_SLP channel<br />Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8<br />Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f<br />Extended PID: 00426-00178-926-600015-02-1033-7601.0000-2412014<br />Installation ID: 021294075523653870867706597232690656841222930300399516<br />Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338<br />Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339<br />Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341<br />Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340<br />Partial Product Key: TF7CD<br />License Status: Notification<br />Notification Reason: 0xC004F057.<br />Remaining Windows rearm count: 3<br />Trusted time: 9/22/2015 12:05:50 PM<br /><br />Windows Activation Technologies--&gt;<br />HrOffline: 0x00000000<br />HrOnline: N/A<br />HealthStatus: 0x0000000000000000<br />Event Time Stamp: N/A<br />ActiveX: Not Registered - 0x80040154<br />Admin Service: Not Registered - 0x80040154<br />HealthStatus Bitmask Output:<br /><br /><br />HWID Data--&gt;<br />HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAJJQWxRD3fmBGUAxDYlhCaiS50BQucw==<br /><br />OEM Activation 1.0 Data--&gt;<br />N/A<br /><br />OEM Activation 2.0 Data--&gt;<br />BIOS valid for OA 2.0: yes, but no SLIC table<br />Windows marker version: N/A<br />OEMID and OEMTableID Consistent: N/A<br />BIOS Information:&nbsp;<br />&nbsp; ACPI Table Name<span class="Apple-tab-span" style="white-space:pre;"> </span>OEMID Value<span class="Apple-tab-span" style="white-space:pre;"> </span>OEMTableID Value<br />&nbsp; APIC<span class="Apple-tab-span" style="white-space:pre;"> </span>HPQOEM<span class="Apple-tab-span" style="white-space:pre;"> </span>SLIC-CPC<br />&nbsp; FACP<span class="Apple-tab-span" style="white-space:pre;"> </span>HPQOEM<span class="Apple-tab-span" style="white-space:pre;"> </span>SLIC-CPC<br />&nbsp; DBGP<span class="Apple-tab-span" style="white-space:pre;"> </span>HPQOEM<span class="Apple-tab-span" style="white-space:pre;"> </span>SLIC-CPC<br />&nbsp; HPET<span class="Apple-tab-span" style="white-space:pre;"> </span>HPQOEM<span class="Apple-tab-span" style="white-space:pre;"> </span>SLIC-CPC<br />&nbsp; MCFG<span class="Apple-tab-span" style="white-space:pre;"> </span>HPQOEM<span class="Apple-tab-span" style="white-space:pre;"> </span>SLIC-CPC<br />&nbsp; FPDT<span class="Apple-tab-span" style="white-space:pre;"> </span>HPQOEM<span class="Apple-tab-span" style="white-space:pre;"> </span>SLIC-CPC<br />&nbsp; SSDT<span class="Apple-tab-span" style="white-space:pre;"> </span>HPQOEM<span class="Apple-tab-span" style="white-space:pre;"> </span>SLIC-CPC<br />&nbsp; SSDT<span class="Apple-tab-span" style="white-space:pre;"> </span>HPQOEM<span class="Apple-tab-span" style="white-space:pre;"> </span>SLIC-CPC<br />&nbsp; SSDT<span class="Apple-tab-span" style="white-space:pre;"> </span>HPQOEM<span class="Apple-tab-span" style="white-space:pre;"> </span>SLIC-CPC<br />&nbsp; SSDT<span class="Apple-tab-span" style="white-space:pre;"> </span>HPQOEM<span class="Apple-tab-span" style="white-space:pre;"> </span>SLIC-CPC<br /><br />
    Tuesday, September 22, 2015 12:56 PM

Answers

  • Unfortunately, the installed copy of Windows 7 Ultimate edition is counterfeit.  You will need to replace it with a genuine version of Windows such as Windows 10 Pro.  (Please note that counterfeit copies of Windows 7 are not eligible fro the free upgrade to Windows 10)

    Carey Frisch

    Wednesday, September 23, 2015 12:01 AM
    Moderator

All replies

  • Unfortunately, the installed copy of Windows 7 Ultimate edition is counterfeit.  You will need to replace it with a genuine version of Windows such as Windows 10 Pro.  (Please note that counterfeit copies of Windows 7 are not eligible fro the free upgrade to Windows 10)

    Carey Frisch

    Wednesday, September 23, 2015 12:01 AM
    Moderator
  • The installed Product Key is from a Samsung computer - this machine is a Hewlett Packard.

    This machine also appears to have been manufactured after the release of Windows 8 - which means that it's unlikely to have shipped  with Windows 7 installed at all.

    Is there a COA sticker or Windows 8 sticker on the case?


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, September 25, 2015 5:49 AM
    Moderator