I am trying to resolve this issue. I am now in RFM. My case is SRX1031698399.
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Detailed Status: 0xc004f012
Windows Product Key: *****-*****-7PX2M-KPGM4-F6748
Windows Product Key Hash: qyvL9KmkafHrpXhbG3tdeWMExb4=
Windows Product ID: 89578-OEM-7216084-29109
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6000.2.00010300.0.0.000
ID: 99f4f7d5-5247-41ec-899a-f9a75833f12e
Is Admin: No
AutoDial:
Registry: 0x0
WGA Version: Registered, 1.5.723.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: Failed to retrieve file version. -
0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet
Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as
safe: Disabled
Allow scripting of Internet Explorer Webbrowser
control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting:
Allowed
File Scan Data-->
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>99f4f7d5-5247-41ec-899a-f9a75833f12e</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-F6748</PKey><PID>89578-OEM-7216084-29109</PID><PIDType>8</PIDType><SID>S-1-5-21-2808326160-1236653584-2885027534</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>RP826AV-ABA
a1750e</Model></SYSTEM><BIOS><Manufacturer>Phoenix
Technologies, LTD</Manufacturer><Version>
5.04</Version><SMBIOSVersion major="2"
minor="4"/><Date>20061215000000.000000+000</Date></BIOS><HWID>23333507018400E8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM></MachineData>
<Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
