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Is my Windows 7 genuine? RRS feed

  • Question

  • Can anyone please tell me if my Windows 7 Pro is genuine? Here's the report produced by MGADiag.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4GDKY-42QXV-PYDQV
    Windows Product Key Hash: aXHM7suix+Xs3hNW7gGqX0MuIk8=
    Windows Product ID: 00371-OEM-9307225-19760
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {0C7B4994-730F-4831-895B-41EE3D3EE0D9}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0C7B4994-730F-4831-895B-41EE3D3EE0D9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PYDQV</PKey><PID>00371-OEM-9307225-19760</PID><PIDType>8</PIDType><SID>S-1-5-21-1625392068-609473771-3996547450</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P2.30</Version><SMBIOSVersion major="2" minor="7"/><Date>20120629000000.000000+000</Date></BIOS><HWID>68DA3507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-072-219760-02-2057-7601.0000-0812014
    Installation ID: 017382762204124345866994390675379224179116503424199022
    Processor Certificate URL: link not allowed
    Machine Certificate URL: link not allowed
    Use License URL: link not allowed
    Product Key Certificate URL: link not allowed
    Partial Product Key: PYDQV
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 20/04/2014 15:32:47

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:17:2014 20:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIABAABAAEAAAACAAAAAQABAAEAhFEmUQka/Yh86XTE8D2cn8LwXD6KmzyldJYucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      ASF!   INTEL    HCG
      SSDT   Intel_  AoacTabl
      AAFT   ALASKA  OEMAAFT
      SSDT   Intel_  AoacTabl
      SSDT   Intel_  AoacTabl
      SSDT   Intel_  AoacTabl
      BGRT   ALASKA  A M I



    Sunday, April 20, 2014 2:35 PM

Answers

  • You have a OEM_COA_SLP type Key installed - which in theory is only valid for machines from large-scale manufacturers.

    Your motherboard appears to be a retail one.

    Balance of probabilities is that your license is counterfeit - or at the very least, non-valid.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, April 20, 2014 7:01 PM
    Moderator
  • What is stated on the DVD disc says it all: Intended for distribution with a refurbished PC

    You should have returned the item to the seller and demanded a full refund since he/she sold it improperly.

    However, it appears the product key (license) is genuine and you should not have any issues with validation.  Please note that this license cannot be transferred to a different PC in the future. And you can upgrade to Windows 8 Pro with no problem.

    Good luck!


    Carey Frisch


    Wednesday, April 23, 2014 7:25 PM
    Moderator

All replies

  • You have a OEM_COA_SLP type Key installed - which in theory is only valid for machines from large-scale manufacturers.

    Your motherboard appears to be a retail one.

    Balance of probabilities is that your license is counterfeit - or at the very least, non-valid.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, April 20, 2014 7:01 PM
    Moderator
  • The CVD and COA sticker both look genuine to me - how can I tell if it's a counterfeit licence?

    If it's not counterfeit but is non-valid, does it mean that Windows will be blocked at some point?

    NB. The DVD has "Intended for distribution with a refurbished PC" printed on the white surface.  I understood this to mean that it's a license for large OEMs and end users who are acting as local OEMs by assembling their own machines (I assembled the PC myself).

    Also, the DVD has holograms on both the inner and outer rings - the one on the outer ring has the word 'Microsoft' and this changes to 'Genuine' if I change the angle of light slightly. The COA sticker has two bands (red & blue) running at 90 degrees to the barcode - there are two raised sections on each band.


     


    Monday, April 21, 2014 11:09 AM
  • Hi there,

    Firstly, if you go on Google and type in Microsoft genuine validation there should be link where you will be able to check if your OS is genuine. Also, can I ask where you purchased your machine from please?

    Thanks.

    Monday, April 21, 2014 2:05 PM
  • Hi there,

    Firstly, if you go on Google and type in Microsoft genuine validation there should be link where you will be able to check if your OS is genuine. Also, can I ask where you purchased your machine from please?

    Thanks.

    Microsoft's genuine validation web page reports that the OS is genuine. This is confusing, since Noel's interpretation of the MGADiag result seems to indicate otherwise (see 2nd post above).

    I didn't purchase the machine from anywhere - I built it from scratch (as mentioned above) and the components came from various retail outlets.

    Monday, April 21, 2014 5:22 PM
  • The MGA Report is showing that the motherboard is retail - <Manufacturer>To Be Filled By O.E.M.</Manufacturer> - This would normally say something like "Dell" or "Lenovo" or "Gateway" if it were an OEM motherboard.

    Windows Product ID: 00371-OEM-9307225-19760 - This shows that it is an OEM OS.  That means the OS was sourced from a major manufacturer.

     

    The above two cannot co-exist on the same PC.  Where did you get the CD and what is the OS listed on the COA Sticker?  Also does the Product Key on the sticker match the one that is listed in the MGA Report? (do NOT list the Product Key from the sticker here)

     

    Finally, there are three types of licenses (at least as far as this conversation is concerned): OEM SLP/COA SLP, OEM System Builder and Retail.  

     

    OEM SLP/COA SLP is for large distributors like Dell.  An OEM/SLP OS is married to the hardware on which it was originally installed and cannot be transferred to a new motherboard.

    OEM System Builder is for smaller system builders and computer shops.  A person who builds a computer for their own use or for friends/family is NOT a system builder as defined by the System Builder License!  An OEM System Builder OS cannot be transferred to another computer but can be transferred WITH the computer if the computer is transferred to new ownership.

    Retail is basically what's left.  It does not necessarily refer to how it was purchased, but rather what rights are allowed in the license.  A Retail license can be moved from one set of hardware to another as long as the first one is no longer using the OS.


    Please do not read this sentence. Please ignore the previous sentence.

    Monday, April 21, 2014 10:39 PM
  • The MGA Report is showing that the motherboard is retail - <Manufacturer>To Be Filled By O.E.M.</Manufacturer> - This would normally say something like "Dell" or "Lenovo" or "Gateway" if it were an OEM motherboard.

    Windows Product ID: 00371-OEM-9307225-19760 - This shows that it is an OEM OS.  That means the OS was sourced from a major manufacturer.

     

    The above two cannot co-exist on the same PC.  Where did you get the CD and what is the OS listed on the COA Sticker?  Also does the Product Key on the sticker match the one that is listed in the MGA Report? (do NOT list the Product Key from the sticker here)

     

    Finally, there are three types of licenses (at least as far as this conversation is concerned): OEM SLP/COA SLP, OEM System Builder and Retail.  

     

    OEM SLP/COA SLP is for large distributors like Dell.  An OEM/SLP OS is married to the hardware on which it was originally installed and cannot be transferred to a new motherboard.

    OEM System Builder is for smaller system builders and computer shops.  A person who builds a computer for their own use or for friends/family is NOT a system builder as defined by the System Builder License!  An OEM System Builder OS cannot be transferred to another computer but can be transferred WITH the computer if the computer is transferred to new ownership.

    Retail is basically what's left.  It does not necessarily refer to how it was purchased, but rather what rights are allowed in the license.  A Retail license can be moved from one set of hardware to another as long as the first one is no longer using the OS.


    ANSWER: The key on the COA sticker matches the key in the MGADiag report.

    ANSWER: The OS shown on the COA sticker is Windows 7 Pro OA OEM Software.

    ANSWER: The DVD came from an auction site.

    QUESTION: The auction page includes this information:

    "Microsoft's Distribution Agreement for System Builders states that the system builder software packs are not intended for distribution to end users unless the end users are acting as system builders by assembling their own PCs. A "system builder" is anyone who assembles, reassembles or installs software on a new or used computer system.  For OEM software, your software will be bundled with an AS IS non-working hard drive." 

    Is that information correct, incorrect, or illegal? If it's incorrect or illegal, I don't understand how major UK retail outlets can sell OEM versions of Windows to the public (I'd post a link to one such retailer - ebuyer.com - but this forum won't let me post links or images!)

    EDIT - ANSWER TO MY OWN QUESTION

    According to this article from PC Pro magazine, Microsoft is quite happy for end user builders to use OEM versions of Windows (I'm not allowed to post links so add the www prefix): pcpro.co.uk/features/351598/how-to-buy-windows-7-for-50-less-the-truth-about-oem-versions

    In case you can't get the link to work, this is from the article (pages 1 & 2) - the third line below is the crucial bit:

    ......... However, it seems common sense has prevailed, and it’s clear from our interview with Laurence Painell that Microsoft is actually quite happy for consumers to install the OEM version of Windows themselves.

    “Fundamentally, if a consumer is building their own PC, and we know a lot of enthusiasts do, then the OEM product is obviously a good product to do that,” Painell assured me.

    “If they build their own PCs and they understand the complexities of setting up a PC from bare tin then by all means they’re welcome to take the OEM product and install it on a PC. It is designed to be installed on a new-built PC.”

    NB. I believe Laurence Painell was Windows Product Manager at the time of the interview and when Windows 7 was launched. The article continues (pages 2 & 3):

    ......... There’s one fundamental difference between buying a full retail Windows 7 box and the OEM version: the ownership of the licence. When you buy a retail box, it’s your licence. If you want to install it on a completely different PC, you can.

    If you buy the OEM version, the licence is limited to the first PC you install it on.

    “Typically the OEM product is tied to the motherboard,” explained Painell. “It’s the one component we do tie the OEM product to and the only thing that shouldn’t really change in the PC. People will typically upgrade a hard drive, people will typically upgrade a processor, people will typically upgrade a graphics card, but the motherboard is pretty much the heart of the PC and as such is what we link the OEM product too.”

    All is not lost however: “Obviously components do fail, and [in those situations] we would make exceptions and allow people to transfer the licence to another motherboard,” said Painell. “But we would ask that you transfer the licence to a like-for-like motherboard, or as close as you can to it.”

    Unlike a retail box, where you’ll be able to activate the new installation of Windows online, to activate the OEM version you’ll need to phone in for a new activation code.

    Tuesday, April 22, 2014 11:15 AM
  • Selling you an OEM license along with a non-functioning hard drive and claiming that you are now an OEM is called side stepping the license and is not actually valid.  Ultimately, Noel's reply is the correct one: An OEM License is not valid when installed on a Retail motherboard.

    Please do not read this sentence. Please ignore the previous sentence.

    Tuesday, April 22, 2014 2:35 PM
  • ....... An OEM License is not valid when installed on a Retail motherboard.

    Please do not read this sentence. Please ignore the previous sentence.

    That contradicts what Microsoft's Laurence Painell said in the interview.

    Did you read the entire article (rather than just the extracts I posted above)?

    Link: (add www dot) pcpro.co.uk/features/351598/how-to-buy-windows-7-for-50-less-the-truth-about-oem-versions



    Tuesday, April 22, 2014 3:08 PM
  • You can get away with using an OEM System Builder license even though you don't really qualify as an OEM System Builder, plus it would be difficult to find a Retail license of Win 7 these days.  The problem is that you don't have an OEM System Builder License.  You have an OEM COA SLP license.  Those are meant only for large scale companies such as Dell and Gateway.  Your OEM COA SLP License will not ever be valid on a Retail motherboard.

    Please do not read this sentence. Please ignore the previous sentence.

    Tuesday, April 22, 2014 3:21 PM
  • An OEM SLP license for Windows can only be legitimately sold with the original PC it was originally installed on. Microsoft only sells OEM SLP licenses to major "royalty" OEM PC manufacturers, such as Acer, Asus, Dell, HP, etc.  The article you refer to talks about "generic" OEM Windows licenses, not "OEM SLP" windows licenses.  An example of a generic OEM Windows 7 Professional license can be observed here.

    Carey Frisch


    Tuesday, April 22, 2014 3:27 PM
    Moderator
  • If my 'OEM SLP License' is not valid on my retail motherboard, why did it validate (both by phone and on the validation-check website)?



    Tuesday, April 22, 2014 4:00 PM
  • Can't say, but the Microsoft activation servers databases are constantly being updated with product keys discovered to being misused and/or violating the Microsoft Software Licensing Agreement.

    Carey Frisch

    Tuesday, April 22, 2014 4:12 PM
    Moderator
  • Surely that doesn't make sense - the activation server must have detected right from the start that the motherboard is retail (as MGADiag did), so my license/motherboard combination is either acceptable to Microsoft or it isn't.

    My intention is to move to Windows 8.2 if (as is rumoured) it has a proper start/programs menu when it's released. I don't want to get stuck with a blocked Win 7 Pro installation and not be able to upgrade to Win 8.2 via a download from the MS store. I'm beginning to suspect that the whole licensing issue is a total mess.





    Tuesday, April 22, 2014 4:36 PM
  • Comment: "I'm beginning to suspect that the whole licensing issue is a total mess."

    Response:  Not really.  Always purchase software from proven, reliable, reputable sources and not from auction web sites where you are dealing with an individual seller that may be peddling software in violation of the software manufacturer's licensing agreements. Rule of thumb: If the price is "too good to be true", the product itself may not be legitimate.


    Carey Frisch

    Tuesday, April 22, 2014 4:45 PM
    Moderator
  • Well, just to check, I just ran the Windows 8 Upgrade Assistant (starting from Win 7 Pro's control panel) and it gets as far as the Win 8 download button - i.e. the Checkout screen. Presumably that means it's accepted my Win 7 Pro license & motherboard combination (since it's checked all the hardware, including the motherboard).




    Tuesday, April 22, 2014 5:26 PM
  • ...which is totally irrelevant to the original problem of whether your COA sticker is actually valid, or your OEM_COA_SLP License is valid.

    Technical tests can only do so much - and there are ways of circumventing almost all of them. The ultimate arbiter of all of this is MS's Activation Center (who will themselves only consult their database, and perhaps conduct a technical test)

    Refurbishers have to follow the same rules as everyone else in respect of licensing. There are one or two who may have the ability to issue OEM_COA_SLP Licenses, but not many.

    Who is the Refurabisher, quoted on the COA sticker you have?

    Refurbishers are NOT ALLOWED to replace the motherboard on machines they refurbish - therefore a machine with an OEM_COA_SLP license cannot be valid, whether 'from the manufacturer' or from a refurbisher.

    Many such machines recently have been 'refurbished' using fake Keys and DELL recovery media - which are no more valid than a chocolate teapot.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, April 22, 2014 9:35 PM
    Moderator
  • There is no refurbisher name on the COA sticker - unless it's in the form of a barcode number (unlikely).

    The left side of the sticker says this:

    WINDOWS 7 PRO OA
    OEM SOFTWARE
    BARCODE
    FQC-01159
    00186-XXX-XXX-XXX (X is a number)
    ANOTHER BARCODE (not the same as the first one)
    PRODUCT KEY: XXXXX-XXXXX-XXXXX-PYDQV
    PIRACY/HOWTOTELL WEB ADDRESS

    And on the right of the red & blue vertical stripes is this:

    PROOF OF LICENSE
    CERTIFICATE OF AUTHENTICITY
    MICROSOFT
    COPYRIGHT 2005 MICROSOFT CORPORATION
    X15-53897



    Wednesday, April 23, 2014 12:24 AM
  • That COA sticker is not a Refurbisher's one - it's an original one.

    See here for details of a refurber's one... http://www.nused.com/page.php/pageKey=70

    Here's MS's selection of stickers, including one like the one from above

    MS COA Stickers


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, April 23, 2014 9:43 AM
    Moderator
  • At last, I'm allowed to post links and images!

    Here's a shot of the COA sticker and the actual DVD that came with it. I've cloned out the first half of the product key for security reasons - the second half is shown in the MGADiag report anyway.

    NB. In the pic below the white surface of the DVD looks like a stuck-on paper label - it's not, it has a sheen (not visible here) and is part of the disc itself. The 'Windows'/'Genuine' hologram at the 7 o'clock position on the outer rim is almost visible in the pic, but not quite.









    Wednesday, April 23, 2014 10:24 AM
  • What is stated on the DVD disc says it all: Intended for distribution with a refurbished PC

    You should have returned the item to the seller and demanded a full refund since he/she sold it improperly.

    However, it appears the product key (license) is genuine and you should not have any issues with validation.  Please note that this license cannot be transferred to a different PC in the future. And you can upgrade to Windows 8 Pro with no problem.

    Good luck!


    Carey Frisch


    Wednesday, April 23, 2014 7:25 PM
    Moderator
  • There is no mention of 'Refurbisher' on the COA sticker - but it's prominent on the disk.

    The COA sticker appears to be normal for an OEM_COA_SLP, although I don't like the idea of a label that couldn't have been printed before late 2010 having a copyright data of 2005!

    The motherboard is from June 2012 - just before Windows 8 was released to manufacturing - which may or may not mean anything.

    You've certainly been a victim of misrepresentation, even if not outright counterfeiting.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, April 23, 2014 10:33 PM
    Moderator
  • Carey and Noel - thanks to both of you for the information.

    Carey - I didn't return it to the seller because I didn't know he wasn't allowed to sell refurbisher discs. The 14-day return period had expired by the time I installed it on my PC.

    Noel - after a quick search of google images, I can't find any Windows 7 COA stickers with copyright dates of 2010 or later. In fact they all seem to have Copyright 2005. Here's one stuck to a Dell link. Here's another on a school's OptiPlex 780 link. And lots more here link.





    Thursday, April 24, 2014 12:14 PM
  • Most of the ones I see are similar to my own - with no copyright date at all.

    Theses ones are definitely counterfeit...  (addresses munged with hxxp)

    hxxp://coaandsoft.globalimporter.net/pod2/727/1225140/windows-7-pro-coa-label-sticker-license-key-card.htm

    hxxp://www.ecplaza.net/trade-leads-seller/windows-coa-sticker-win7-winxp--8113148.html

    hxxp://www.officeoemsoftware.com/china-windows_7_pro_good_quality_coa_stickers_with_activation_product_key_stickers_16-761617.html

    hxxp://www.ecplaza.net/trade-leads-seller/windows-coa-sticker-win7-winxp--8113148.html

    It's not legal to sell such licenses AT ALL.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, April 24, 2014 2:01 PM
    Moderator