locked
windows 7 ultimate product key blocked RRS feed

  • Question

  • I cannot validate my windows 7 product key, I purchased the product sealed in the box, with bar codes and halogram. his is my systems diagnosis, When I purchased it from the store the man had several others for sale and MS 2010 also.   Help !!!!!!!

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-VVHG4-FMJRG-KH3DX
    Windows Product Key Hash: rI5tcAItH5BKls9o2mTyAMQrmvw=
    Windows Product ID: 00426-068-7845756-86730
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {0834545A-7ACE-4161-BCB5-32FE5856F8D6}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0834545A-7ACE-4161-BCB5-32FE5856F8D6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KH3DX</PKey><PID>00426-068-7845756-86730</PID><PIDType>5</PIDType><SID>S-1-5-21-1155097871-1542809420-613926612</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D620                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20070403000000.000000+000</Date></BIOS><HWID>B7543207018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M07    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-784575-00-1033-7601.0000-2312011
    Installation ID: 002152714604065164675085289791249866134223999253609103
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KH3DX
    License Status: Initial grace period
    Time remaining: 39000 minute(s) (27 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 8/22/2011 11:07:11 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:20:2011 11:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAeqjIZ6Pa6k66iqp3xjeyck7wvun0SA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M07   
      FACP   DELL    M07   
      HPET   DELL    M07   
      MCFG   DELL    M07   
      ASF!   DELL    M07   
      SLIC   DELL    M07   
      TCPA   DELL    M07   
      SSDT   PmRef  CpuPm

     

    Monday, August 22, 2011 3:19 PM

Answers

All replies

  • Windows Product ID: 00426-068-7845756-86730

     

    The product ID -068- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller

    For more information see this:

     http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    and this:

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

    To see how good these counterfeits are becoming, see:

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    You will have to purchase a legitimate windows from a legitimate retailer.

    Monday, August 22, 2011 3:39 PM
    Answerer
  • Please file a confidential Counterfeit Software Report with Microsoft.  Thank you!
    Carey Frisch
    Monday, August 22, 2011 4:28 PM
    Moderator
  •     I know the owner of the store is in possession on several Windows 7 and Microsoft 2010, If I can get them away from him is Microsoft willing to have me send them to them to study and will this allow Microsoft to help me obtain a Genuine product key so I may recoup some of the loss. asking for input. Thanks
    Tuesday, August 23, 2011 3:42 AM
  • No.  The Microsoft Genuine Advantage offer is only good for one counterfeit copy of software per consumer who actually installed the software and discovered the issue.
    Carey Frisch
    Tuesday, August 23, 2011 2:26 PM
    Moderator
  •  How do I become validated and genuine at this point and how much will it cost me, I am a student and I need my computer, I donot have any money and I am aggravated with this store that sold me the bad product.  I apologize and I know this is not your problem. Thank you, appreciate any help you can provide.

    Tuesday, August 23, 2011 4:42 PM
  • have you tried to get a refund from the shop owner?

    If you do not get satisfaction, threats to report to your law enforcement agencies that deal with counterfeiting and fraud may work.

    Tuesday, August 23, 2011 4:49 PM
    Answerer
  • You can purchase a genuine  "Full Version" of Windows 7 Ultimate from the Microsoft Store and then Update your Windows product key.
    Carey Frisch
    Tuesday, August 23, 2011 5:48 PM
    Moderator
  • Carey, Thank you for your reply, how does the Genuine advantage offer work, and can I purchase a Windows 7 UPGRADE and make it work with that product key. I apologize if I sound computer illiterate. Thanks Mark 

     

     

    Carey's Reply:

    " The Microsoft Genuine Advantage offer is only good for one counterfeit copy of software per consumer who actually installed the software and discovered the issue".

    Thursday, August 25, 2011 5:23 PM
  • In your situation, you can only use a Windows 7 "Full Version" product key.  Once you fill out the Counterfeit Software Report and submit it, a page will appear explaing the program.

    Example:

    To qualify for a kit follow the steps below:

    1.      A printed copy of the online counterfeit report (see above)

    2.      The counterfeit Windows operating system CD or DVD

    3.      The original purchase receipt of the software or computer, including the date of purchase, name and address of the seller

    4.      Mail the printed report and documentation to the following address [redacted]

    After we receive the information, if you have inadvertently purchased Microsoft Office or Windows software that is counterfeit, we will send you a complimentary replacement.


    Carey Frisch
    Thursday, August 25, 2011 5:43 PM
    Moderator