Sign in

Microsoft.com

Microsoft

Remove From My Forums

Organization not updated after CRM 2011 server update to Rollup 6

Question
0

Sign in to vote

Hi,

After installation of Rollup 6 I've noticed that Organization did not update. Server has succesfully updated to version 5.0.9690.1992, but organization is still on version 5.0.9688.1577 (Status=Failed, Update=Available):

How can I update organization too to the same version as server is?

Thanks,

Bogdan

Wednesday, January 25, 2012 3:00 PM

All replies

0

Sign in to vote

I think this might be a glitch. What do you see if you to to file tab (in the web GUI), then go to help, then click about Microsoft Dynamics CRM. What version do you see on the about screen. Is that the right version? If so, I think you are probably just fine.
Jamie Miley
Check out my about.me profile!
http://mileyja.blogspot.com
Linked-In Profile
Follow Me on Twitter!

Wednesday, January 25, 2012 4:15 PM

Moderator
0

Sign in to vote

Did you get this figured out?
Jamie Miley
Check out my about.me profile!
http://mileyja.blogspot.com
Linked-In Profile
Follow Me on Twitter!

Tuesday, August 28, 2012 4:31 PM

Moderator
0

Sign in to vote
I've seen this before. The Organisation Database hasn't been updated, probably due to other processes on the database preventing the update from taking locks.

The solution was to stop all CRM services; Async, Async (Maintenance), Sandbox, Unzip and Email Router. I then did an IISReset on the CRM Server, stopped the SQL Server Agent service and restarted SQL Server Database service.

Then in CRM Deployment Manager right click on the Organisation and click on Update
Microsoft Dynamics CRM Specialist and MCT www.vigence.co.uk
- Proposed as answer by Scott Durow (MVP)MVP, Editor Tuesday, August 28, 2012 7:04 PM
Tuesday, August 28, 2012 4:38 PM