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Account Lockout!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Account has been locked out for god knows how long...........

I need access to it BEFORE tomorow. I have a confirmation E-mail waiting for me that I need to get to, but for some reason changing my password and confirming i am the owner through my phone, name, age, backup email, and all other details just isn't enough for some reason..

Stupid.
- Edited by Enjoiskater656 Tuesday, January 18, 2011 4:36 AM
Tuesday, January 18, 2011 4:27 AM

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You're off topic for this forum, which is dedicated to Windows Live OneCare.

If you cannot reset the password through the usual means, see this page for information on how to get help with it:

http://windowslivehelp.com/solution.aspx?solutionid=bf5d34bf-db28-44ca-ac9a-93838d81b2d6

There is a form to use that Support will act on, but it can take more than a day for them to deal with it. Be sure to enter both the account you cannot access and another account where they can reach you. Once you regain access to the account be sure to set an alternate email address and secret questions and answers for account security at http://account.live.com

You may also want to review these posts:

https://windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41

https://windowslivehelp.com/solution.aspx?solutionid=91b88c76-30ec-4879-9c72-0dd425a5b5f3

And also these blog entries from the Windows Live team:

http://windowsteamblog.com/windows_live/b/windowslive/archive/2010/09/27/hotmail-security-updates-protect-you-from-account-hijackers.aspx

http://windowslivewire.spaces.live.com/blog/cns!2F7EB29B42641D59!42740.entry

Help and Support for Windows Live Hotmail can be found at http://windowslivehelp.com/product.aspx?productid=1
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
- Marked as answer by Stephen BootsMVP, Moderator Tuesday, January 18, 2011 12:56 PM
Tuesday, January 18, 2011 12:56 PM

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Sign-in is blocked

Sign-in with enjoiskater656@hotmail.com is blocked for one of these reasons:

Someone entered the wrong password too many times.
If you signed up for this ID through an organization, you might not be able to use the account yet.

Reset your password

Customer service/support

Tuesday, January 18, 2011 4:33 AM

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Reset password and still can't login... urgent... Don't have time to wait 12 hours for a response any help would be appreciated thanks

Tuesday, January 18, 2011 4:34 AM
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You're off topic for this forum, which is dedicated to Windows Live OneCare.

If you cannot reset the password through the usual means, see this page for information on how to get help with it:

http://windowslivehelp.com/solution.aspx?solutionid=bf5d34bf-db28-44ca-ac9a-93838d81b2d6

There is a form to use that Support will act on, but it can take more than a day for them to deal with it. Be sure to enter both the account you cannot access and another account where they can reach you. Once you regain access to the account be sure to set an alternate email address and secret questions and answers for account security at http://account.live.com

You may also want to review these posts:

https://windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41

https://windowslivehelp.com/solution.aspx?solutionid=91b88c76-30ec-4879-9c72-0dd425a5b5f3

And also these blog entries from the Windows Live team:

http://windowsteamblog.com/windows_live/b/windowslive/archive/2010/09/27/hotmail-security-updates-protect-you-from-account-hijackers.aspx

http://windowslivewire.spaces.live.com/blog/cns!2F7EB29B42641D59!42740.entry

Help and Support for Windows Live Hotmail can be found at http://windowslivehelp.com/product.aspx?productid=1
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
- Marked as answer by Stephen BootsMVP, Moderator Tuesday, January 18, 2011 12:56 PM
Tuesday, January 18, 2011 12:56 PM

Moderator

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Account Lockout!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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