Can't Input legitimate product ID to become genuine RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-4RFBV-TFY3R-37J23
    Windows Product Key Hash: Y3e+et9q4JpA/EkUaUpHOVPRuN8=
    Windows Product ID: 55034-365-9567573-22603
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    ID: {EE8DADC5-FCB7-495E-BAAD-A13557BB7FAF}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: M:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: M:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EE8DADC5-FCB7-495E-BAAD-A13557BB7FAF}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-37J23</PKey><PID>55034-365-9567573-22603</PID><PIDType>5</PIDType><SID>S-1-5-21-2025429265-436374069-839522115</SID><SYSTEM><Manufacturer>GATEWA</Manufacturer><Model>GT5068E</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>NT94510J.15A.0109.2006.0501.1628</Version><SMBIOSVersion major="2" minor="3"/><Date>20060501000000.000000+000</Date></BIOS><HWID>FC693A070184E07C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E848:emachines inc|1E848:Gateway, Inc|1E840:Gateway, Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->

    Wanted to reinstall windows XP Pro Media Edition on my Gateway computer - did not have the disc and the D: drive that had the "restore to original factory" has been lost. Used a bad copy of Windows XP Pro Media Edition to get the system on my computer, thinking that I could enter my legitimate product ID to become genuine. I have both my sticker ID and the one located by a product ID viewer on my original install. Problem is that the site won't let me enter either one of the #s that are legitimate. Any help would be appreciated.

    Wednesday, November 4, 2009 4:39 AM


  • stevepierce1,

       Your Windows XP Pro Media Edition is showing as 'License Type: Retail' which is impossable since Media Edition was never sold as a standalone retail product. At this point I can say that the "bad" copy you installed, is not just bad, but is completly hacked and won't accept your Genuine Product Key.

      I recommend contacting Gateway and ording replacment Restore Media.

    Hope that helps,
    Darin MS 

    • Marked as answer by Darin Smith MS Wednesday, November 4, 2009 9:25 PM
    Wednesday, November 4, 2009 9:25 PM