If your subscription to OneCare shows incorrect or expired in OneCare
- Check your PC date and time.
- Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
- Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
- Open OneCare and click "Check for Updates" to have OneCare check for updated credentials
If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
Since you have "deleted" OneCare from the machine and are now trying to reinstall, but can't, first run the cleanup tool -
http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2
and then install from http://onecare.live.com and subscribe/activate with your original subscription LiveID.
-steve
