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Flashing purple light RRS feed

  • Question

  • I have an Acer Aspire easyStore H340 with four 1TB drives and duplication
    enabled.  Every once in a while (maybe once a week or so) #3 drive shows a
    blinking purple light.
     
    The Console shows the drive to be healthy, and the "repair" option is grayed
    out.  I don't find any error messages, nor do I find any drive errors in
    Event Viewer.  Rebooting the Acer solves it, at least for a while.
     
    Can I safely Remote to the box itself and run CheckDisk on that drive?
     
    Any advice is welcome.
     
     
     
     
     

    Walter Blanchard
    Thursday, September 2, 2010 7:40 PM

All replies

  • I see something similar on my HP MediaSmart Server every once in a great while. I ignore it, or reboot my server. It's probably either a hardware issue with the controller for the lights, or a driver issue with the driver for the controller for the lights. In any case, Windows Home Server itself doesn't have anything to do with those lights; they're added (and supported) byt the OEM.


    I'm not on the WHS team, I just post a lot. :)
    Thursday, September 2, 2010 8:01 PM
    Moderator
  • Thanks, Ken.
     
    I sent a support request to Acer.  The reply was to call support.  Will do
    later today.
     
    "Ken Warren [MVP]" wrote in message
    news:9c136774-6c05-4ece-94c3-7f912f7cd590@communitybridge.codeplex.com...
    >I see something similar on my HP MediaSmart Server every once in a great
    >while. I ignore it, or reboot my server. It's probably either a hardware
    >issue with the controller for the lights, or a driver issue with the driver
    >for the controller for the lights. In any case, Windows Home Server itself
    >doesn't have anything to do with those lights; they're added (and
    >supported) byt the OEM.
    >
    >
    > --------------------------------------------------------------------------------
    > I'm not on the WHS team, I just post a lot. :)
     
     
     

    Walter Blanchard
    Friday, September 3, 2010 12:22 PM
  • I sent a support request to Acer.  The reply was to call support. Will do later today.

    Good luck with that. Acer builds some nice computers (or sources them from the same few ODMs that all the major "manufacturers" do) but they don't have the very best technical support, to be honest.

    For this issue, I really like the "ignore it" approach. :)


    I'm not on the WHS team, I just post a lot. :)
    Friday, September 3, 2010 12:58 PM
    Moderator
  • Ken,
     
    Didn't get to make the call yesterday.  With the weekend and holiday, I will
    try on Tuesday.  I'm not hopeful, and I agree that "ignore it" and "reboot"
    will be the solution.
     
    "Ken Warren [MVP]" wrote in message
    news:f5127e28-ee6d-41a1-a8c8-bc958b9652ec@communitybridge.codeplex.com...
    >  I sent a support request to Acer.  The reply was to call support. Will do
    > later today.
    > Good luck with that. Acer builds some nice computers (or sources them from
    > the same few ODMs that all the major "manufacturers" do) but they don't
    > have the very best technical support, to be honest.
    >
    > For this issue, I really like the "ignore it" approach. :)
    >
    >
    > --------------------------------------------------------------------------------
    > I'm not on the WHS team, I just post a lot. :)
     
     
     

    Walter Blanchard
    Saturday, September 4, 2010 12:21 PM