Subscription getting ready to expire. RRS feed

  • Question


    I just bought a new version of onecare due to my expiration date approaching.  How do I use the product key from my new one when it keeps asking for credit card info?  Thanks for your help
    Sunday, February 3, 2008 7:43 PM


  • Go to http://billing.microsoft.com and sign in with your subscription LiveID. (Open OneCare and click help/about to view the subscription LiveID)

    Select the OneCare subscription and click on the renew link.

    Choose the option to renew with a prepaid PIN or token which is the retail product key.

    Enter the 25 character key and proceed.

    It can take up to 24 hours for the subscription status to be updated in OneCare.



    Monday, February 4, 2008 2:45 AM