none
validation problem

    Question

  • Hi  when i turn on my lap top it says this version of windows is not genuine and when  i try to use the product key on the underside of my lap top it says its not recognised can you help, I have added the diagnostic report .

    Regards Simon.Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-T3PCK-3FRWY-KKMRQ
    Windows Product Key Hash: l3Vu3XOYEcKE/ZqlRC9vew8kcKs=
    Windows Product ID: 89578-OEM-7332157-00180
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {979FCD4A-1D1F-4C68-9FCE-A32A6ABB5562}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{979FCD4A-1D1F-4C68-9FCE-A32A6ABB5562}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KKMRQ</PKey><PID>89578-OEM-7332157-00180</PID><PIDType>2</PIDType><SID>S-1-5-21-3104426711-1801095926-2711113156</SID><SYSTEM><Manufacturer>DIXONSXP       </Manufacturer><Model>DIXONSXP                        </Model></SYSTEM><BIOS><Manufacturer>OEM                             </Manufacturer><Version>1.13U BR</Version><SMBIOSVersion major="2" minor="5"/><Date>20090304000000.000000+000</Date></BIOS><HWID>F0333507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DSGLTD</OEMID><OEMTableID>DSGVISTA</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500180-02-2057-6001.0000-3232011
    Installation ID: 020223669411437255780666888993879714733312056516918556
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: KKMRQ
    License Status: Notification
    Notification Reason: 0xC004F058.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAQACAAAAAwABAAEAJJSQ1i5E2Op6f665QuSikPL0IhnUX/gjskSsViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no Windows marker
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      SLIC   DSGLTD  DSGVISTA
      SSDT   BrtRef  DD01BRT
      SSDT   BrtRef  DD01BRT
      SSDT   BrtRef  DD01BRT
      SSDT   BrtRef  DD01BRT

     

     

    Saturday, February 4, 2012 3:14 PM

Answers

  • "simonc38" wrote in message news:58636ae7-88de-41f9-9d4a-4fb516c2e6f9...

    Hi  when i turn on my lap top it says this version of windows is not genuine and when  i try to use the product key on the underside of my lap top it says its not recognised can you help, I have added the diagnostic report ..

    Regards Simon.Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-T3PCK-3FRWY-KKMRQ
    Windows Product Key Hash: l3Vu3XOYEcKE/ZqlRC9vew8kcKs=
    Windows Product ID: 89578-OEM-7332157-00180
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine

    Other data-->
    SYSTEM><Manufacturer>DIXONSXP       </Manufacturer><Model>DIXONSXP                        </Model></SYSTEM><BIOS><Manufacturer>OEM                             </Manufacturer><Version>1.13U BR</Version><SMBIOSVersion major="2" minor="5"/><Date>20090304000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: KKMRQ
    License Status: Notification
    Notification Reason: 0xC004F058.

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no Windows marker

     

    For some reason, the OS is not seeing the Windows Marker that should be present in the BIOS.
    Just in case it’s a problem with the Licensing store, rather than a real problem, try this first.
    Please try the below steps to recreate the Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    You may be asked to enter your COA Key and/or Activate.
    Once complete, run another MGADiag report and post back with the results
     
    If that doesn’t work, then you can try a BIOS update if there’s one available (it very rarely works, but...)
    Go to the support website for you machine and download the latest BIOS available for Vista – and install it (NOTE that this is one of the few operations that can turn your computer into an expensive ornament – so make sure that you get the right one for your EXACT model, and follow the instructions implicitly!)
     
    Post a new MGADiag report, and details of your machine (make – presumably Advent?- and exact model number) – and what the Licensed OS is according to the COA sticker on the case.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, February 6, 2012 10:35 PM
    • Marked as answer by Darin Smith MS Wednesday, February 8, 2012 11:45 PM
    Saturday, February 4, 2012 4:54 PM
    Moderator

All replies

  • "simonc38" wrote in message news:58636ae7-88de-41f9-9d4a-4fb516c2e6f9...

    Hi  when i turn on my lap top it says this version of windows is not genuine and when  i try to use the product key on the underside of my lap top it says its not recognised can you help, I have added the diagnostic report ..

    Regards Simon.Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-T3PCK-3FRWY-KKMRQ
    Windows Product Key Hash: l3Vu3XOYEcKE/ZqlRC9vew8kcKs=
    Windows Product ID: 89578-OEM-7332157-00180
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine

    Other data-->
    SYSTEM><Manufacturer>DIXONSXP       </Manufacturer><Model>DIXONSXP                        </Model></SYSTEM><BIOS><Manufacturer>OEM                             </Manufacturer><Version>1.13U BR</Version><SMBIOSVersion major="2" minor="5"/><Date>20090304000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: KKMRQ
    License Status: Notification
    Notification Reason: 0xC004F058.

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no Windows marker

     

    For some reason, the OS is not seeing the Windows Marker that should be present in the BIOS.
    Just in case it’s a problem with the Licensing store, rather than a real problem, try this first.
    Please try the below steps to recreate the Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    You may be asked to enter your COA Key and/or Activate.
    Once complete, run another MGADiag report and post back with the results
     
    If that doesn’t work, then you can try a BIOS update if there’s one available (it very rarely works, but...)
    Go to the support website for you machine and download the latest BIOS available for Vista – and install it (NOTE that this is one of the few operations that can turn your computer into an expensive ornament – so make sure that you get the right one for your EXACT model, and follow the instructions implicitly!)
     
    Post a new MGADiag report, and details of your machine (make – presumably Advent?- and exact model number) – and what the Licensed OS is according to the COA sticker on the case.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, February 6, 2012 10:35 PM
    • Marked as answer by Darin Smith MS Wednesday, February 8, 2012 11:45 PM
    Saturday, February 4, 2012 4:54 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Wednesday, February 8, 2012 11:45 PM