locked
I have had genuine windows for ages and suddenly, not. I have copied and pasted as requested. Plz help :) RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
    Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
    Windows Product ID: 00371-OEM-8992671-00524
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {07E3960E-FF1D-4B59-8EEE-8861202F7DC4}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.110622-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{07E3960E-FF1D-4B59-8EEE-8861202F7DC4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-435553168-2605418318-4245292960</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>1706GNM</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7BETC5WW (2.06 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20061213000000.000000+000</Date></BIOS><HWID>93BA0600018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7B   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700524-02-3081-7600.0000-1442011
    Installation ID: 020041340110243502045812122792591496636635353206048013
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 733WD
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 3
    Trusted time: 10/09/2011 8:17:50 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:14:2011 21:30
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAAABAABAAIAAAACAAAAAgABAAEA+l46HvTuSOTiFT7GDDdc0LqU1BZ59HoUkLEqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  TP-7B  
      FACP   LENOVO  TP-7B  
      HPET   LENOVO  TP-7B  
      BOOT   LENOVO  TP-7B  
      MCFG   LENOVO  TP-7B  
      SSDT   LENOVO  TP-7B  
      ECDT   LENOVO  TP-7B  
      TCPA   LENOVO  TP-7B  
      SLIC   LENOVO  TP-7B  
      SSDT   LENOVO  TP-7B  
      SSDT   LENOVO  TP-7B  
      SSDT   LENOVO  TP-7B  
      SSDT   LENOVO  TP-7B  

     

    Saturday, September 10, 2011 12:25 PM

Answers

  • Just to add to Carey's post, OEM SLP versions of Windows only come pre-installed on PCs from the factory and an OEM SLP versions of Windows can only run on the PCs originally came with it.  So as Carey explained, since this PC was built in 2006 (before Windows 7 was created) it couldn't have originally come with that OEM version of Windows 7 and as such can't run an OEM version of Windows 7.

    Your options are:

    a) Revert to the version of Windows that Originally came with this PC (likely Vista). You can contact the manufacturer of that PC to get a replacment copy of the Windows that Originally came with the PC.

    b) Purchase a retail copy of Windows 7 and install it on this PC.

     

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Monday, September 12, 2011 8:01 PM
    Monday, September 12, 2011 8:01 PM
  • According to your MGA report, your Lenovo Model 1706GNM computer was manufacturered sometime in the year 2006.  Windows 7 was not released until the year 2009.  How did you acquire your  OEM SLP  copy of Windows 7 Professional?
    Carey Frisch
    Saturday, September 10, 2011 3:29 PM
    Moderator

All replies

  • According to your MGA report, your Lenovo Model 1706GNM computer was manufacturered sometime in the year 2006.  Windows 7 was not released until the year 2009.  How did you acquire your  OEM SLP  copy of Windows 7 Professional?
    Carey Frisch
    Saturday, September 10, 2011 3:29 PM
    Moderator
  • Just to add to Carey's post, OEM SLP versions of Windows only come pre-installed on PCs from the factory and an OEM SLP versions of Windows can only run on the PCs originally came with it.  So as Carey explained, since this PC was built in 2006 (before Windows 7 was created) it couldn't have originally come with that OEM version of Windows 7 and as such can't run an OEM version of Windows 7.

    Your options are:

    a) Revert to the version of Windows that Originally came with this PC (likely Vista). You can contact the manufacturer of that PC to get a replacment copy of the Windows that Originally came with the PC.

    b) Purchase a retail copy of Windows 7 and install it on this PC.

     

    Thank you,


    Darin MS
    • Marked as answer by Darin Smith MS Monday, September 12, 2011 8:01 PM
    Monday, September 12, 2011 8:01 PM