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Unable to disable back up in Live one care. Can't see the disable option. RRS feed

  • Question

  • Hi,
    I want to disable back up option. But when I go to

    change settings->backup->configure backup->

    or

    change settings ->backup

    I don't see any check box to disable the backup option. Please let me know if I need to do anything else to
    get the option. I am using the version 2.5.2900.03

    Thanks
    Jagannath.
    Saturday, August 2, 2008 5:43 AM

Answers

All replies

  • There is one more step. Change Settings>Backup>Configure Backup>Change Settings ( the Change Settings button will be in the lower left corner of the window).

     

    Saturday, August 2, 2008 6:01 AM
    Moderator
  •  

    Jim,

    I don't see any button when i click Configure Backup. I wish I could show you a screen shot.

     

    I click on Configure backup and I see a window which says

     

    To set up a centralized backup:

     

    Then there is a Next cancel buttons. Clicking on Next button makes Live one care shutdown.

     

    Thanks

    Jagannath.

     

     

    Saturday, August 2, 2008 6:22 AM
  • If One Care shuts down when you are configuring backup it is likely the backup module did not install correctly. I suggest uninstalling One Care, run the cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstall One Care. If this does not resolve the issue please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Saturday, August 2, 2008 1:41 PM
    Moderator