juschillin2008,
Thank you for visiting the Live OneCare program forum. Where it is up to Jim if he'd like to respond, this forum is for OneCare issues only. If you have a new OneCare issue, you will need to create and post in a new thread, as we try to keep 1 thread on 1 issue.
I would recommend you looking up Microsoft forum for your respective Operating System and posting your question there.
Thank you for visiting the Live OneCare program forum.
Rick, MS