At the finish setup section of installing the one care disk

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  You will have to contact support to recover your Live ID and password. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

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  Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials

  • Marked as answer by Stephen BootsMVP, Moderator Monday, August 10, 2009 11:45 AM

  Sunday, August 9, 2009 4:02 AM

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