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Windows 7 Build 7601 This copy of Windows is not genuine RRS feed

  • Question

  • Well, it's been genuine for years; now suddenly not.

    I am trying to troubleshoot other problems, specifically an eminent hard drive failure, so the timing is really poor.

    Is Windows 7 eating itself now, then?

    I did the MGADiag tool noted in a similar thread and here is its report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {E38E687C-7E0E-4432-B7CA-E723E44BC002}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.141211-1742
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Access Runtime (English) 2007 - 121
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E38E687C-7E0E-4432-B7CA-E723E44BC002}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2146615614-3893480719-3353449904</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Mini 311-1000</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.16</Version><SMBIOSVersion major="2" minor="6"/><Date>20101126000000.000000+000</Date></BIOS><HWID>61150C00018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-001C-0409-0000-0000000FF1CE}"><LegitResult>121</LegitResult><Name>Microsoft Office Access Runtime (English) 2007</Name><Ver>12</Ver><Val>A6DF1BF2503CD6C</Val><Hash>dTTDvXHN4cR0t+IYAOhhFudJX58=</Hash><Pid>00000-694-0010114-62696</Pid><PidType>2</PidType></Product></Products><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012 

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:26:2014 09:08
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAAAAQABAAEAAAACAAAAAgABAAEAeqgSifBz6F0gjHgurL54C+yychk=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HP     SLIC-MPC
      HPET HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      WDRT HPQOEM SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      SSDT PmRef CpuPm

    ************

    Furthermore, I attempted to subscribe to this thread. I thought I had done so, but then received an 'alert confirmation' email demanding to be clicked on, which I did. That didn't work either. Got this message:

    There was a problem confirming this email for Forums Alerts delivery.

    To report this issue please email fissues@microsoft.com.

    Tried to click on that link too, but it didn't work either.

    I have my own troubles to resolve, so just passin' this one bit along.

    Is Microsoft having some sort of meltdown?

    ***********************

    Since  do not yet have the skills to assess this:

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012,  

    I am reading other solved cases...

    Checking similar posts, I have studied my MGAdiag log for similar solutions....

    Checked that SPS service was running, it was.

    Time sync, it actually wasn't syncing, so I switched to NIST & synced the time successfully. Screen still reports not genuine & MGAD looks the same, but I haven't yet rebooted.  Will report back.

    Well, now. Before I could do that reboot, I just got a popup with little keys in the system tray, followed by an onscreen popup that says "Windows Activation.  Windows must be restored. An unauthorized change was made to Windows.  You must reinstall or restore Windows system files to activate.  I tried to restore, but it says there are no system restore points!!

    A perhaps important detail: Right before this message I had done many chkdsks and was unable to successfully complete an sfc /scannow. Am scurrying to back up this failing drive on my old hp mini with a new Seagate TB and I Really need some guidance here, please.

    On it's face, this problem looks exactly like my problem.  https://social.microsoft.com/Forums/en-US/994c1e58-46b0-4a67-9f60-55c4070ef6b1/resolved-windows-activation-technologies-has-decided-that-my-genuine-windows-is-not-genuine?forum=genuinewindows7 

    More details: I went to look at recent Windows Updates (because there were several in the last several days), to see just how similar and.....Windows Update shows I have never updated and never checked.  Ha.

    However, if I try to update now, I get an error:Optional update delivery is not working. You may be a victim of software counterfeiting.  To use all Microsoft Windows features, such as all updates from Windows Update, get the latest updates; and receive product support, your copy of Microsoft Windows must be validated as genuine.  A loop that led me here in the first place.  If I go online to resolve, I get a script error on that page pretty quick, then whether I say continue scripts or don't, it spins on into infinity. I left it running all night last night....because...not even PLEASE...DO NOT navigate away from this page.  Fine. But it does not complete.  I will try again.

    Checking this also from the error in the main windows update window: http://windows.microsoft.com/en-us/windows/windows-update-error-80070002#1TC=windows-7


    • Edited by arbortender Friday, January 23, 2015 4:52 AM more info
    Thursday, January 22, 2015 9:01 PM

Answers

  • You could contact HP for a set of recovery disks - they should still have them. Or you could download an ISO of the proper version/edition and install from that, assuming the COA sticker is still legible.

    Either way, first priority is to back up your data to external media, then worry about what comes next.

    There is no real point in attempting to rescue this install.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, January 25, 2015 8:11 AM
    Moderator

All replies

  • You say you have imminent hard drive failure - presumably this means that you have discovered bad sectors?

    There is a good chance that this problem has caused significant corruption to windows - and you would probably be better off doing a clean install (or at least a repair install) rather than trying to fix the current one, once you have replaced the drive..


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, January 23, 2015 7:13 AM
    Moderator
  • Imminent. Yes. Bad sectors. Yes. Many Chkdsk 3step & 5step routines.

    No Windows CD, as OEM install with no disks at purchase.

    I don't know why the text got small below...

    I don't see me running out to spend money on a new drive for the hp mini when it's cpu experience rating is 1.3.  It gets freakin' HOT too.  Frankly.  It ain't up to my tasks and I'll likely run Ubuntu on the next (hopefully a step better) box(es).

    I have a new Seagate 1TB drive & just plugged it in for the first time. Need to backup critical files, but cannot seem to install the Seagate Desktop...Avast ate it'.s dashboard installer. Sigh. More tinkering.

    I need to stabilize this thing long enough to save what's important.

    Thanks for any helpful advice.

    Saturday, January 24, 2015 4:53 AM
  • You could contact HP for a set of recovery disks - they should still have them. Or you could download an ISO of the proper version/edition and install from that, assuming the COA sticker is still legible.

    Either way, first priority is to back up your data to external media, then worry about what comes next.

    There is no real point in attempting to rescue this install.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, January 25, 2015 8:11 AM
    Moderator