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XP Unable to apply SP2 RRS feed

  • Question

  • I unable to apply SP2 to Windows XP Professional. The Windows XP Key is on a CD purchased from Microsoft. I keep getting invalid key.
    Saturday, July 24, 2010 11:11 PM

Answers

  • Hello Richard Mangus,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Also, please look on the computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Proposed as answer by nkansah Monday, July 26, 2010 11:45 AM
    • Unproposed as answer by Darin Smith MS Tuesday, July 27, 2010 7:20 PM
    • Marked as answer by Darin Smith MS Wednesday, July 28, 2010 9:36 PM
    Sunday, July 25, 2010 2:02 PM

All replies

  • Hello Richard Mangus,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Also, please look on the computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Proposed as answer by nkansah Monday, July 26, 2010 11:45 AM
    • Unproposed as answer by Darin Smith MS Tuesday, July 27, 2010 7:20 PM
    • Marked as answer by Darin Smith MS Wednesday, July 28, 2010 9:36 PM
    Sunday, July 25, 2010 2:02 PM
  • No reply from Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, July 28, 2010 9:36 PM