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Error code 0x80070426?

    Question

  • I tried all the other solutions listed for WARNING: PTError: 0x80070426, but they don't work for me, including System restore. And I can't start Windows Update or Control Panel applications.

    Diagnostics report follows...

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Genuine

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0x80070426

    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

    Windows Product ID: 89578-OEM-7332157-00061

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6001.2.00010300.1.0.003

    ID: {CC5B8C7F-CD87-42B0-BF5E-A8D3E77D826C}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6001.vistasp1_gdr.101014-0432

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6002.16398

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18631], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18611], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18565], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ole32.dll[6.0.6001.18498], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18588], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18588], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\version.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6001.18326], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18272], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18387], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wininet.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6001.18495], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6001.18131], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\usp10.dll[1.626.6001.18461], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18645], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ieui.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8064.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6001.18570], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\query.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6001.18315], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{CC5B8C7F-CD87-42B0-BF5E-A8D3E77D826C}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3927248792-3059225286-1081300310</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KQ422AA-ABA a6407c</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.14</Version><SMBIOSVersion major="2" minor="4"/><Date>20080620000000.000000+000</Date></BIOS><HWID>10323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software Licensing service is not running.

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAeqgmbtacFKvE15IAvoRKhPL0ynJOYqxWyPQ=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HPQOEM SLIC-CPC

      FACP HPQOEM SLIC-CPC

      HPET HPQOEM SLIC-CPC

      MCFG HPQOEM SLIC-CPC

      SLIC HPQOEM SLIC-CPC

      SSDT HPQOEM SLIC-CPC

     

     

    Sunday, September 25, 2011 9:00 PM

Answers

  • "Rich-068" wrote in message news:9cca31e2-d9fd-46f7-9826-05d452a20ad6...

    Software Lic Svc is already set to "auto" but it's always "stopped." When I start it, it immediately reverts to "stopped."

     

    I ran anti-malware, and and it removed over one hundred items, mostly "adware.mywebsearch" items plus a few "trojan.vundo" , "PUP.FunWebProducts" , and "Adware.Hotbar" items.

     

    Below is result of commands you requested.

     

    Microsoft Windows [Version 6.0.6001]

    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

     

    C:\Windows\system32>sc qc slsvc

    [SC] QueryServiceConfig SUCCESS

     

    SERVICE_NAME: slsvc

            TYPE               : 10  WIN32_OWN_PROCESS

            START_TYPE         : 2   AUTO_START

            ERROR_CONTROL      : 1   NORMAL

            BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe

            LOAD_ORDER_GROUP   : ProfSvc_Group

            TAG                : 0

            DISPLAY_NAME       : Software Licensing

            DEPENDENCIES       : RpcSs

            SERVICE_START_NAME : NT AUTHORITY\NetworkService

     

    C:\Windows\system32>sc queryex slsvc

     

    SERVICE_NAME: slsvc

            TYPE               : 10  WIN32_OWN_PROCESS

            STATE              : 1  STOPPED

            WIN32_EXIT_CODE    : -805306362  (0xd0000006)

     
     
    As far as I can see, all looks normal there, apart from the Exit Code on the service – unfortunately, I can find no explanation of that error code at all.
     
    I suspect that you are seeing the results of a deep virus infection, and your best route is going to be a complete reformat/reinstall followed by updating to SP2 as soon as possible.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, September 28, 2011 8:37 PM
    Tuesday, September 27, 2011 10:59 AM
    Moderator

All replies

  • "Rich-068" wrote in message news:58adbd23-da50-475d-a5eb-26ab39619549...

    I tried all the other solutions listed for WARNING: PTError: 0x80070426, but they don't work for me, including System restore. And I can't start Windows Update or Control Panel applications.

    Diagnostics report follows...

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Genuine

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0x80070426

    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

    Windows Product ID: 89578-OEM-7332157-00061

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6001.2.00010300.1.0.003

     

    File Scan Data—>

    LOTS!!!

     

    Licensing Data-->

    Software Licensing service is not running.

     

     
     
    Your problem is the huge number of File Mismatches in your report – it is actually the complete list of files monitored by the Software Protection Service.
    This means that it’s almost certainly not the files themselves that are the problem – unless you have a massive virus infection, in which case you’d be seeing many more problems than you state.
    You should try recreating the Licensing Store, which may well fix the problem.
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    Reboot TWICE
    If necessary, then you may be required to enter the Product Key and/or Activate. (check again for a COA sticker!)

    Reboot

    Once complete, please post back with a new MGADiag report
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, September 25, 2011 10:26 PM
    Moderator
  • OK, when I typed the last command, cscript slmgr.vbs -rilc, the following appeared: (1634, 5) Microsoft VBScript runtime error: Permission denied. Then I re-booted TWICE, and ran the MGADiag again...

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Genuine

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0x80070426

    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

    Windows Product ID: 89578-OEM-7332157-00061

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6001.2.00010300.1.0.003

    ID: {CC5B8C7F-CD87-42B0-BF5E-A8D3E77D826C}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6001.vistasp1_gdr.101014-0432

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6002.16398

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18631], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18611], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18565], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ole32.dll[6.0.6001.18498], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18588], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18588], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\version.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6001.18326], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18272], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18387], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wininet.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6001.18495], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6001.18131], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\usp10.dll[1.626.6001.18461], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18645], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ieui.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8064.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6001.18570], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\query.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6001.18315], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{CC5B8C7F-CD87-42B0-BF5E-A8D3E77D826C}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3927248792-3059225286-1081300310</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KQ422AA-ABA a6407c</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.14</Version><SMBIOSVersion major="2" minor="4"/><Date>20080620000000.000000+000</Date></BIOS><HWID>10323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software Licensing service is not running.

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAeqgmbtacFKvE15IAvoRKhPL0ynJOYqxWyPQ=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HPQOEM SLIC-CPC

      FACP HPQOEM SLIC-CPC

      HPET HPQOEM SLIC-CPC

      MCFG HPQOEM SLIC-CPC

      SLIC HPQOEM SLIC-CPC

      SSDT HPQOEM SLIC-CPC

     

     

    Monday, September 26, 2011 2:10 PM
  • "Rich-068" wrote in message news:688b26e0-f4cc-480f-8c90-8f891ccaf380...

    OK, when I typed the last command, cscript slmgr.vbs -rilc, the following appeared: (1634, 5) Microsoft VBScript runtime error: Permission denied. Then I re-booted TWICE, and ran the MGADiag again...

     

     

     

     

     
     
    The usual reason for a Permission Denied error is that you attempted to run the fix in a standard user command prompt, rather than an Administrator Command Prompt window. – however, it may be that the SLSVC being switched off, is a result of other problems as well.
     
    First check that the Service is set to start Automatically – click on Start, in the Search box, type SERVICES.MSC, and hit the Enter key. Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties. Make sure that it’s set to Automatic, and click Apply – then try and start the service using the button
    Once that’s properly set, Start the service – how long before it appears to stop again?
    Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?
    Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results.
    sc qc slsvc
    sc queryex slsvc
    sc qprivs slsvc
    sc qsidtype slsvc
    sc sdshow slsvc

    copy and paste the results into your response. (click on the black/white icon top left of the window, click on Edit...>Select All, and hit the Enter key to copy the whole thing to the clipboard, you can then paste it to your response).
    Download, install, update and run a Full System scan with Malwarebytes Anti-Malware (www.malwarebytes.org ) – remove everything it finds.
    does it find anything significant?
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, September 26, 2011 2:19 PM
    Moderator
  • Software Lic Svc is already set to "auto" but it's always "stopped." When I start it, it immediately reverts to "stopped."

     

    I ran anti-malware, and and it removed over one hundred items, mostly "adware.mywebsearch" items plus a few "trojan.vundo" , "PUP.FunWebProducts" , and "Adware.Hotbar" items.

     

    Below is result of commands you requested.

     

    Microsoft Windows [Version 6.0.6001]

    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

     

    C:\Windows\system32>sc qc slsvc

    [SC] QueryServiceConfig SUCCESS

     

    SERVICE_NAME: slsvc

            TYPE               : 10  WIN32_OWN_PROCESS

            START_TYPE         : 2   AUTO_START

            ERROR_CONTROL      : 1   NORMAL

            BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe

            LOAD_ORDER_GROUP   : ProfSvc_Group

            TAG                : 0

            DISPLAY_NAME       : Software Licensing

            DEPENDENCIES       : RpcSs

            SERVICE_START_NAME : NT AUTHORITY\NetworkService

     

    C:\Windows\system32>sc queryex slsvc

     

    SERVICE_NAME: slsvc

            TYPE               : 10  WIN32_OWN_PROCESS

            STATE              : 1  STOPPED

            WIN32_EXIT_CODE    : -805306362  (0xd0000006)

            SERVICE_EXIT_CODE  : 0  (0x0)

            CHECKPOINT         : 0x0

            WAIT_HINT          : 0x0

            PID                : 0

            FLAGS              :

     

    C:\Windows\system32>sc qprivs slsvc

    [SC] QueryServiceConfig2 SUCCESS

     

    SERVICE_NAME: slsvc

            PRIVILEGES       : SeAuditPrivilege

                             : SeChangeNotifyPrivilege

                             : SeCreateGlobalPrivilege

                             : SeImpersonatePrivilege

     

    C:\Windows\system32>sc qsidtype slsvc

    [SC] QueryServiceConfig2 SUCCESS

     

    SERVICE_NAME: slsvc

    SERVICE_SID_TYPE:  UNRESTRICTED

     

    C:\Windows\system32>sc sdshow slsvc

     

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR

    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

     

    C:\Windows\system32>

    Monday, September 26, 2011 6:34 PM
  • Also, when I ran MGADiag, an error window appeared at the end after I pressed the "copy" button that said,

    "Failed to create output files, hr = 0x80070002. Please contact support."

    Below is the MGADiag report...

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Genuine

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0x80070426

    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

    Windows Product ID: 89578-OEM-7332157-00061

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6001.2.00010300.1.0.003

    ID: {CC5B8C7F-CD87-42B0-BF5E-A8D3E77D826C}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6001.vistasp1_gdr.101014-0432

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6002.16398

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18631], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18611], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18565], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ole32.dll[6.0.6001.18498], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18588], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18588], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\version.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6001.18326], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18272], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18387], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wininet.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6001.18495], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6001.18131], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\usp10.dll[1.626.6001.18461], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18645], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ieui.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8064.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6001.18570], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\query.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6001.18315], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{CC5B8C7F-CD87-42B0-BF5E-A8D3E77D826C}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3927248792-3059225286-1081300310</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KQ422AA-ABA a6407c</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.14</Version><SMBIOSVersion major="2" minor="4"/><Date>20080620000000.000000+000</Date></BIOS><HWID>10323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software Licensing service is not running.

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAeqgmbtacFKvE15IAvoRKhPL0ynJOYqxWyPQ=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HPQOEM SLIC-CPC

      FACP HPQOEM SLIC-CPC

      HPET HPQOEM SLIC-CPC

      MCFG HPQOEM SLIC-CPC

      SLIC HPQOEM SLIC-CPC

      SSDT HPQOEM SLIC-CPC

     

     

    Monday, September 26, 2011 6:40 PM
  • Unfortunately, your Windows Vista operating system has suffered a significant amount of system file corruption and will require a complete reinstall.  Please see: Performing an HP System Recovery in Windows Vista

    From your MGA Report:

    File Scan Data-->

    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18631], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18611], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18565], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ole32.dll[6.0.6001.18498], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18588], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18588], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\version.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6001.18326], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18272], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18387], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\wininet.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6001.18495], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6001.18131], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\usp10.dll[1.626.6001.18461], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18645], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ieui.dll[8.0.6001.19088], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8064.0], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6001.18570], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\query.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6001.18315], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100


    Carey Frisch
    Monday, September 26, 2011 8:31 PM
    Moderator
  • "Rich-068" wrote in message news:9cca31e2-d9fd-46f7-9826-05d452a20ad6...

    Software Lic Svc is already set to "auto" but it's always "stopped." When I start it, it immediately reverts to "stopped."

     

    I ran anti-malware, and and it removed over one hundred items, mostly "adware.mywebsearch" items plus a few "trojan.vundo" , "PUP.FunWebProducts" , and "Adware.Hotbar" items.

     

    Below is result of commands you requested.

     

    Microsoft Windows [Version 6.0.6001]

    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

     

    C:\Windows\system32>sc qc slsvc

    [SC] QueryServiceConfig SUCCESS

     

    SERVICE_NAME: slsvc

            TYPE               : 10  WIN32_OWN_PROCESS

            START_TYPE         : 2   AUTO_START

            ERROR_CONTROL      : 1   NORMAL

            BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe

            LOAD_ORDER_GROUP   : ProfSvc_Group

            TAG                : 0

            DISPLAY_NAME       : Software Licensing

            DEPENDENCIES       : RpcSs

            SERVICE_START_NAME : NT AUTHORITY\NetworkService

     

    C:\Windows\system32>sc queryex slsvc

     

    SERVICE_NAME: slsvc

            TYPE               : 10  WIN32_OWN_PROCESS

            STATE              : 1  STOPPED

            WIN32_EXIT_CODE    : -805306362  (0xd0000006)

     
     
    As far as I can see, all looks normal there, apart from the Exit Code on the service – unfortunately, I can find no explanation of that error code at all.
     
    I suspect that you are seeing the results of a deep virus infection, and your best route is going to be a complete reformat/reinstall followed by updating to SP2 as soon as possible.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, September 28, 2011 8:37 PM
    Tuesday, September 27, 2011 10:59 AM
    Moderator