Answered by:
Cannot activate my Office Small Business 2007 - The key is incorrect

Question
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Following is the information from MGADiag utility
Diagnostic Report (1.7.0062.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
Windows Product ID: 76477-OEM-2111907-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {A384CFA8-B7BE-4392-ACD9-612DE89E3DB4}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Vista BRT Data-->
Grace Flag: N/A
Commit: N/A
Reboot Flag: N/A
ThreatID(s): N/A
Wgaer.exe Version: N/A, hr = 0x80070002
Wgaer.exe Signed By: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A384CFA8-B7BE-4392-ACD9-612DE89E3DB4}</UGUID><Version>1.7.0062.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>76477-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2522863431-2576615763-2339380629</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 200</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.3</Version><SMBIOSVersion major="2" minor="5"/><Date>20070712000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>9BA9381F0184C06B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Vostro VOSTRO_200</name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>102</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>7638910219262</Val><Hash>aL+vD+XztObT0irVBiY0UpddZmY=</Hash><Pid>81606-305-9624214-64340</Pid><PidType>10</PidType></Product></Products></Office></Software></GenuineResults>
Please help... Its driving me crazy...May be I need reinstall XP here????Friday, October 26, 2007 12:26 AM
Answers
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Hello Jngupta,
Based on your diagnostic results it appears the current version of Office installed is a trial version, if you have bought a copy of Office you will need to uninstall the trial version before you can install your new copy of Office. Please let me know if you have any further questions.
Thank You,
Matt Prall, MS
OGA Forum Manager
Thursday, January 10, 2008 10:22 PM
All replies
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Hello Jngupta,
Based on your diagnostic results it appears the current version of Office installed is a trial version, if you have bought a copy of Office you will need to uninstall the trial version before you can install your new copy of Office. Please let me know if you have any further questions.
Thank You,
Matt Prall, MS
OGA Forum Manager
Thursday, January 10, 2008 10:22 PM -
Hi Matt -
Ok. I did the Office Professional trial. Grudgingly fell in love with 2007 and bought a Medialess Liscense Kit. I thought I could go in and "convert" this to the real version. I did by the Small business version 2007. When that did not work. (said the number was invalid) - I just got it today from a reputable online company where I bought my laptop. I uninstalled the trial and no cannot install anything back nor update to 2007. I am at a loss. Please help. Is there a way to redownload a trial or simply have it ask for the Key. Thanks for your help!
Monday, March 10, 2008 10:40 PM