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Cannot activate my Office Small Business 2007 - The key is incorrect RRS feed

  • Question

  • Following is the information from MGADiag utility

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 76477-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {A384CFA8-B7BE-4392-ACD9-612DE89E3DB4}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Vista BRT Data-->
    Grace Flag: N/A
    Commit: N/A
    Reboot Flag: N/A
    ThreatID(s): N/A
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A384CFA8-B7BE-4392-ACD9-612DE89E3DB4}</UGUID><Version>1.7.0062.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>76477-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2522863431-2576615763-2339380629</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 200</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.3</Version><SMBIOSVersion major="2" minor="5"/><Date>20070712000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>9BA9381F0184C06B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Vostro VOSTRO_200</name><model></model></SBID><OEM/><BRT/></MachineData>      <Software><Office><Result>102</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>7638910219262</Val><Hash>aL+vD+XztObT0irVBiY0UpddZmY=</Hash><Pid>81606-305-9624214-64340</Pid><PidType>10</PidType></Product></Products></Office></Software></GenuineResults> 



    Please help... Its driving me crazy...May be I need reinstall XP here????
    Friday, October 26, 2007 12:26 AM

Answers

  • Hello Jngupta,

     

    Based on your diagnostic results it appears the current version of Office installed is a trial version, if you have bought a copy of Office you will need to uninstall the trial version before you can install your new copy of Office.  Please let me know if you have any further questions.

     

    Thank You,

    Matt Prall, MS

    OGA Forum Manager

    Thursday, January 10, 2008 10:22 PM

All replies

  • Hello Jngupta,

     

    Based on your diagnostic results it appears the current version of Office installed is a trial version, if you have bought a copy of Office you will need to uninstall the trial version before you can install your new copy of Office.  Please let me know if you have any further questions.

     

    Thank You,

    Matt Prall, MS

    OGA Forum Manager

    Thursday, January 10, 2008 10:22 PM
  • Hi Matt -

     

    Ok. I did the Office Professional trial. Grudgingly fell in love with 2007 and bought a Medialess Liscense Kit. I thought I could go in and "convert" this to the real version. I did by the Small business version 2007. When that did not work. (said the number was invalid) - I just got it today from a reputable online company where I bought my laptop.  I uninstalled the trial and no cannot install anything back nor update to 2007. I am at a loss. Please help. Is there a way to redownload a trial  or simply have it ask for the Key.  Thanks for your help!

    Monday, March 10, 2008 10:40 PM