When users try to Sign In using Office Communicator, they would get a pop up screen:"There was a problem verifying the certificate from the server. Please contact your system administrator." I am using Office Communications Server 2007 STD. I thought this would be a easy setup since it is a standard version but I guess not. I am using a local cert with FQDN as sip.waterinc.com. I look at the user application event log and this is what I get.
Event Type: Warning Event Source: Communicator Event Category: None Event ID: 1 Date: 8/20/2008 Time: 8:34:23 AM User: N/A Computer: JLOWSACOLL Description: Communicator was unable to locate the login server. No DNS SRV records exist for domain waterinc.com, so Communicator was unable to login.
Resolution: Please double-check the server name to make sure that it is typed correctly. If it is correct, the network administrator will either need to use manual configuration to specify the login server's fully-qualified domain name (FQDN), or add DNS SRV records for the waterinc.com domain in order to allow automatic client configuration. The DNS SRV records _sipinternaltls._tcp.waterinc.com, _sipinternal._tcp.waterinc.com and/or _sip._tls.waterinc.com may need to be configured if automatic configuration is desired.
Event Type: Error Event Source: Communicator Event Category: None Event ID: 4 Date: 8/20/2008 Time: 9:17:00 AM User: N/A Computer: JLOWSACOLL Description: Communicator could not connect securely to server sipinternal.stswater.com because the certificate presented by the server did not match the expected hostname (sipinternal.waterinc.com).
Resolution: If you are using manual configuration with an IP address or a NetBIOS shortened server name, a fully-qualified server name will be required. If you are using automatic configuration, the network administrator will need to make sure that the published server name in DNS is supported by the server certificate.
The actual server name is COLOS1.waterinc.com. Since it is in teh dev environmnet, I will blow away the imgae and redo it again. I will follow your instruction. So the sert in my ase should say colocs1.stswater.com but what about the subject alternate name?