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Unable to validate my Windows XP after updating to SP3.

Question
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After updating to SP 3, my PC will not do regular automatic updates; will not let me download the latest IE 8 or Windows Media Player. I know that my Windows XP is genuine; it came preloaded on my PC when I purchased it, but I cannot get a validation code on the Microsoft website.
I downloaded the diagnostic tool, at http://go.microsoft.com/fwlink/?linkid=56062
The report is below.Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data--> Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-BRVBB-38MQ9-3PMFT
Windows Product Key Hash: 2V2VyxlfhiaCt/JkDzYQfiNOHMA=
Windows Product ID: 55277-OEM-2111907-00106
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {CEB86F8E-0E0E-4AE0-8304-F10896EA4EA7}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/ASaturday, March 16, 2013 12:34 AM
Answers
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Firefox often doesn't work with the validation page - it barfs on the ActiveX controls.
Chrome works sometimes - it seems to depend on the exact version.
Please go to the Diagnostics page www.microsoft.com/genuine/diag and see what it has to say.
Dan is better with XP troubleshooting that I am - he's had more and deeper experience than I have.
Try this,,,
Open Internet Options
On the Security tab click the 'Set all zones to default' button, and click Apply.
On the Advanced tab click 'Restore Advanced Settings' and click Apply (DO NOT touch the Reset button!)
On the General tab, click Delete.... and put checkmarks in (only)
Preserve Favorites...
Cookies
History
Download History
Passwords
and click Delete
wait for it to finish - now click on Settings, and ensure that the space allocated is between 40 and 250MB
Click OK
restart your browser.
Now try the diagnostics page again - or the validation page if the diags passed it last time.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Wednesday, March 20, 2013 12:59 PM
- Marked as answer by Noel D PatonModerator Wednesday, March 27, 2013 5:47 PM
Sunday, March 17, 2013 6:11 PMModerator
All replies
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Please include the full, unedited text of the report.
Thx
Saturday, March 16, 2013 12:58 AM -
As Dan says - please include all the report.
You may have to edit out the URLs/links from the Licensing Data section to get through the spam-filters on the forum, but the rest is OK.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Saturday, March 16, 2013 9:28 AMModerator -
Please see: How do I reset Windows Update components?
Additional assistance with Windows Update is available in the Windows Update Forum.
Carey Frisch
Saturday, March 16, 2013 4:29 PMModerator -
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-BRVBB-38MQ9-3PMFT
Windows Product Key Hash: 2V2VyxlfhiaCt/JkDzYQfiNOHMA=
Windows Product ID: 55277-OEM-2111907-00106
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {CEB86F8E-0E0E-4AE0-8304-F10896EA4EA7}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CEB86F8E-0E0E-4AE0-8304-F10896EA4EA7}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3PMFT</PKey><PID>55277-OEM-2111907-00106</PID><PIDType>2</PIDType><SID>S-1-5-21-3942930644-3536611985-718281212</SID><SYSTEM><Manufacturer>HP Pavilion 06</Manufacturer><Model>DA191A-ABA 514n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="31"/><Date>20021206000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>70AA394F01842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.18.5"/><File Name="WgaLogon.dll" Version="1.7.18.5"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>8EE6A72C2EABF0C</Val><Hash>5ItKIBZLU/gCa+FDTvSJ42LmTFQ=</Hash><Pid>81602-902-6726696-68839</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 12E3F:Hewlett-Packard Company
Marker string from OEMBIOS.DAT: HP PAVILION
OEM Activation 2.0 Data-->
N/ASaturday, March 16, 2013 9:29 PM -
I thought I had submitted the full report ... didn't realize part of it was missing. Although my PC is quite old, other than these 2 issues, it works just find for my uses, so I'd rather correct these two problems & continue using it until it dies ... no sense in spending money, unless I have to, lol.
I am not very knowledgeable in anything computer-ese, so I hope the "fix" is easy! I appreciate any help I can get here. Thanks
Saturday, March 16, 2013 9:35 PM -
The installation appears to be properly activated - what happens if you attempt validation using Internet Explorer at www.microsoft.com/genuine/validate ?
What Anti-virus are you using? is it up-to-date? Have you checked for malware recently (was anything found?)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Sunday, March 17, 2013 9:33 AMModerator -
I've cut & paste the original message first, from when I tried to validate and do updates. The second message is from the link you sent, above. I have Lavasoft Ad-Aware Pro Security and the latest scans say no threats found. I did have a couple problems back in October. I can send you the scan results if that is useful.
1) Validation Code Error
Code not available. The validation code could not be obtained. This may be due to technical difficulties, or you may be running an unsupported operating system. Please close this window and attempt the validation process again, or use the Back button in
your Web browser to return to the download details page. [Error code: 0x80072f07]
I have been unable to download the latest Internet Explorer, so the message I get is I have to have IE8 or later. Since I use Firefox, I never did IE updates, so I'm not sure if this may be the glitch ? or how to fix it! I am a total dummy when it comes to computers! :-/
2) The validation process cannot continue because your web browser is not configured to run the script required by the validation process. To extend the functionality of a Mozilla-based Web browser, you can download the required plug-in and continue with the validation
Sunday, March 17, 2013 5:03 PM -
Firefox often doesn't work with the validation page - it barfs on the ActiveX controls.
Chrome works sometimes - it seems to depend on the exact version.
Please go to the Diagnostics page www.microsoft.com/genuine/diag and see what it has to say.
Dan is better with XP troubleshooting that I am - he's had more and deeper experience than I have.
Try this,,,
Open Internet Options
On the Security tab click the 'Set all zones to default' button, and click Apply.
On the Advanced tab click 'Restore Advanced Settings' and click Apply (DO NOT touch the Reset button!)
On the General tab, click Delete.... and put checkmarks in (only)
Preserve Favorites...
Cookies
History
Download History
Passwords
and click Delete
wait for it to finish - now click on Settings, and ensure that the space allocated is between 40 and 250MB
Click OK
restart your browser.
Now try the diagnostics page again - or the validation page if the diags passed it last time.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Wednesday, March 20, 2013 12:59 PM
- Marked as answer by Noel D PatonModerator Wednesday, March 27, 2013 5:47 PM
Sunday, March 17, 2013 6:11 PMModerator