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Everytime i turn my laptop back on my firewall is always off and i am haveing the same problem as alot of people with the malware protection being unsupportive. i clicked on the link for the 32 bit vista and ran it. Not sure what or if it did anything. I guess i'll have to wait and see but honestly i'm just not sure about the firewall always being off when i turn it back on. i have had 2 viruses in the past month and just some odd things happen lately althought they seem to be resolving. Just worried that my computer is not being protected. Thank you!
- Moved by Stephen BootsMVP, Moderator Monday, August 3, 2009 12:22 AM reinstall question (From:Windows Live OneCare Update)
Sunday, August 2, 2009 6:21 PM

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I suggest uninstalling One Care, run the cleanup tool - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943 then reinstall One Care. If this does not resolve the issue please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
- Marked as answer by Stephen BootsMVP, Moderator Monday, August 3, 2009 12:22 AM
Sunday, August 2, 2009 7:54 PM

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I suggest uninstalling One Care, run the cleanup tool - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943 then reinstall One Care. If this does not resolve the issue please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
- Marked as answer by Stephen BootsMVP, Moderator Monday, August 3, 2009 12:22 AM
Sunday, August 2, 2009 7:54 PM

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if i uninstall, do i just go back to the one care website and download it again, without having to pay again. Does it ask for anything specific related to when we purchased it to re-install it. Also i went to try the clean up and it said " Must have administrator privileges".

Sunday, August 2, 2009 10:31 PM
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To use the install cleanup tool save it to your desktop right click the tool and select "Run as Administrator". To install One Care again download the trial - http://onecare.live.com/standard/en-us/install/install.htm To activate, open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to purchase your subscription and One Care will activate.
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials

Sunday, August 2, 2009 10:37 PM

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malware protection

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