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Windows 7, Build 7600. "This copy of Windows is not genuine message." RRS feed

  • Question

  • I purchased my laptop (a Gateway NV53) from Best Buy in July of last year before I started school. This is the second time this has happened; the first time--about 2 to 3 months ago--this occurred, I found a solution on a forum that solved the problem. I tried it again this time, but it was to no avail.

    I tried putting in my key as it appears under my laptop, but the online activation bar claims I'm putting invalid characters. It didn't provide me the option of activating by phone.

    Could you help me, please?

    ** I just noticed that product key that the report generated and the one listed under my computer aren't the same. Perhaps I have a virus or something?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {B7812E21-BE5F-4760-8540-6D03CD2869C8}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B7812E21-BE5F-4760-8540-6D03CD2869C8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1479716678-2644827092-3992687950</SID><SYSTEM><Manufacturer>Gateway        </Manufacturer><Model>NV53                           </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.05          </Version><SMBIOSVersion major="2" minor="6"/><Date>20091207000000.000000+000</Date></BIOS><HWID>D1B83607018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7B346FE747BB70E</Val><Hash>PxJQkgQsrWdg+R2ep+lnGj0uQSQ=</Hash><Pid>81602-903-6966942-68798</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7600.0000-0752011
    Installation ID: 016676114733135593919812982316944926010232866465465482
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7QJB7
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Remaining Windows rearm count: 0
    Trusted time: 4/15/2011 9:18:27 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:15:2011 20:21
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAEAAQACAAAAAwABAAEA6GEM2sAKr4rulFQkJomN7+pFMvZsiwTeDvgYeQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   AMD     ANT    
      HPET   PTLTD   HPETTBL
      MCFG   PTLTD     MCFG 
      SLIC   ACRSYS  ACRPRDCT
      SSDT   AMD     POWERNOW

     

    Saturday, April 16, 2011 2:21 AM

Answers

  • The steps that Noel provided actually does two thing in one.

    First, it's primary function is to recreate Windows 7's Licensing Store

    Second, it also has the side effect of having the user change the OEM SLP Product key to the CoA SLP key. NOTE: This worked well in Vista, but the Windows 7 version of these steps are less likely to ask the user to re-enter thier Product Key.

     

    For this issue, I am not seeing any obvious signs that the Licensing Store is to blame in this case.  The main issue seems to be Windows inability to self-activate using the OEM SLP key and the simple fix for that is to change to the CoA SLP key. So in this case we may want to forget the Licensing Store recreation steps (for now) and focus on changing the Product Key.

     

    First thing is to click the Start button and type: slui 3 (and then hit the enter key). This will launch the Change Product key Wizard. Follow the directions and when asked, enter the Key listed on the sticker located on the side, bottom or (for some laptops) in the battery compartment of the PC (i.e. the CoA SLP key).

     

    Now, i read that you were having problems, in the past, when entering in the CoA SLP key.  If that problem reoccurs when following the Change Product key steps above then try the Change Product Manual Steps listed below.

     

    Change Product Key, Manual Steps

    1. Open an Elevated Command Prompt:

      a) Click on Start button and type: cmd (do not hit the enter key) In the search results Right-click the CMD file and select the "run as administrator" option.

    or

      b) Click the Start Button then mouse over "All Programs" then click "Accessories" and then right-click on "Command Prompt" and select “Run as Administrator” from context menu.
      

    2. Now type following command: slmgr.vbs -ipk insert your new product key here (and hit the Enter key)

    Then type: slui 4 (and hit the Enter key) to launch the Activate by Phone wizard and follow the directions. (I recommend rebooting after you are done with Activating) Now see if you are still seeing the Non-genuine issue.

     

    Please tell us how this works for you.

     


    Darin MS
    Monday, April 18, 2011 11:26 PM

All replies

  • "sir-greendown" wrote in message news:58f1e582-7465-4271-82a2-15c3914ae91d...

    I purchased my laptop (a Gateway NV53) from Best Buy in July of last year before I started school. This is the second time this has happened; the first time--about 2 to 3 months ago--this occurred, I found a solution on a forum that solved the problem. I tried it again this time, but it was to no avail.

    I tried putting in my key as it appears under my laptop, but the online activation bar claims I'm putting invalid characters. It didn't provide me the option of activating by phone.

    Could you help me, please?

    ** I just noticed that product key that the report generated and the one listed under my computer aren't the same. Perhaps I have a virus or something?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {B7812E21-BE5F-4760-8540-6D03CD2869C8}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B7812E21-BE5F-4760-8540-6D03CD2869C8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1479716678-2644827092-3992687950</SID><SYSTEM><Manufacturer>Gateway        </Manufacturer><Model>NV53                           </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.05          </Version><SMBIOSVersion major="2" minor="6"/><Date>20091207000000.000000+000</Date></BIOS><HWID>D1B83607018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7B346FE747BB70E</Val><Hash>PxJQkgQsrWdg+R2ep+lnGj0uQSQ=</Hash><Pid>81602-903-6966942-68798</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7600.0000-0752011
    Installation ID: 016676114733135593919812982316944926010232866465465482
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7QJB7
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Remaining Windows rearm count: 0
    Trusted time: 4/15/2011 9:18:27 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:15:2011 20:21
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAEAAQACAAAAAwABAAEA6GEM2sAKr4rulFQkJomN7+pFMvZsiwTeDvgYeQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   AMD     ANT    
      HPET   PTLTD   HPETTBL
      MCFG   PTLTD     MCFG 
      SLIC   ACRSYS  ACRPRDCT
      SSDT   AMD     POWERNOW

     


    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:
     

    A)    OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)
     
    B)     COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer.
    It looks to me as if your Licensing Store may be corrupted....
     
     
    Recreate the Licensing Store
        1) Click Start button.
        2) Type: CMD.exe into the 'Search programs and files' field
        3) Right-Click on CMD.exe and select Run as Administrator
        4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
        Note: the Software Protection service may not be running, this is ok.
        5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
        6) Type: rename tokens.dat tokens.bar
        7) Type: cd %windir%\system32
        8) Type: net start sppsvc
        9) Type: slui.exe
        10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
        
        Run MGADiag again, and post the report

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, April 16, 2011 3:45 AM
    Moderator
  • That was the solution I tried the first time it happened. I just did it again now, and on the "rename tokens.dat tokens.bar" step, the command prompt read "A duplicate file name exists, of the file cannot be found."

    I continued to the end, and once again (automatically), I got the message from Windows Activation Dialog that "The Windows 7 Home Premium product key you typed is invalid for activation.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {B7812E21-BE5F-4760-8540-6D03CD2869C8}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B7812E21-BE5F-4760-8540-6D03CD2869C8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1479716678-2644827092-3992687950</SID><SYSTEM><Manufacturer>Gateway        </Manufacturer><Model>NV53                           </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.05          </Version><SMBIOSVersion major="2" minor="6"/><Date>20091207000000.000000+000</Date></BIOS><HWID>D1B83607018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7B346FE747BB70E</Val><Hash>PxJQkgQsrWdg+R2ep+lnGj0uQSQ=</Hash><Pid>81602-903-6966942-68798</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7600.0000-0752011
    Installation ID: 016676114733135593919812982316944926010232866465465482
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7QJB7
    License Status: Initial grace period
    Time remaining: 42420 minute(s) (29 day(s))
    Remaining Windows rearm count: 0
    Trusted time: 4/16/2011 10:16:23 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:15:2011 21:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAEAAQACAAAAAwABAAEA6GEM2sAKr4rulFQkJomN7+pFMvZsiwTeDvgYeQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   AMD     ANT    
      HPET   PTLTD   HPETTBL
      MCFG   PTLTD     MCFG 
      SLIC   ACRSYS  ACRPRDCT
      SSDT   AMD     POWERNOW

     

    Saturday, April 16, 2011 3:16 PM
  • "sir-greendown" wrote in message news:3729dcd2-9994-408e-a641-e2dfd0b87be1...

    That was the solution I tried the first time it happened. I just did it again now, and on the "rename tokens.dat tokens.bar" step, the command prompt read "A duplicate file name exists, of the file cannot be found."

    I continued to the end, and once again (automatically), I got the message from Windows Activation Dialog that "The Windows 7 Home Premium product key you typed is invalid for activation.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003


    Ah- if you've done it once already. you need to delete the originally renamed file tokens.bar (it's no use to anyone now) and try again.
    This time, enter the Key from your COA sticker - not the OEM Key.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, April 16, 2011 5:39 PM
    Moderator
  • Okay. I'll do that. Do I have to use command prompt, or can I just reach the file through Windows Explorer?

    EDIT: I just deleted the file. The activation prompt still won't let me input the code on the COA sticker.

    Sunday, April 17, 2011 4:48 PM
  • "sir-greendown" wrote in message news:83d15f5d-6c16-4a5f-a54c-f2ea3c55726b...

    Okay. I'll do that. Do I have to use command prompt, or can I just reach the file through Windows Explorer?

    EDIT: I just deleted the file. The activation prompt still won't let me input the code on the COA sticker.


    What EXACT message do you get when you try?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 17, 2011 4:55 PM
    Moderator
  • The steps that Noel provided actually does two thing in one.

    First, it's primary function is to recreate Windows 7's Licensing Store

    Second, it also has the side effect of having the user change the OEM SLP Product key to the CoA SLP key. NOTE: This worked well in Vista, but the Windows 7 version of these steps are less likely to ask the user to re-enter thier Product Key.

     

    For this issue, I am not seeing any obvious signs that the Licensing Store is to blame in this case.  The main issue seems to be Windows inability to self-activate using the OEM SLP key and the simple fix for that is to change to the CoA SLP key. So in this case we may want to forget the Licensing Store recreation steps (for now) and focus on changing the Product Key.

     

    First thing is to click the Start button and type: slui 3 (and then hit the enter key). This will launch the Change Product key Wizard. Follow the directions and when asked, enter the Key listed on the sticker located on the side, bottom or (for some laptops) in the battery compartment of the PC (i.e. the CoA SLP key).

     

    Now, i read that you were having problems, in the past, when entering in the CoA SLP key.  If that problem reoccurs when following the Change Product key steps above then try the Change Product Manual Steps listed below.

     

    Change Product Key, Manual Steps

    1. Open an Elevated Command Prompt:

      a) Click on Start button and type: cmd (do not hit the enter key) In the search results Right-click the CMD file and select the "run as administrator" option.

    or

      b) Click the Start Button then mouse over "All Programs" then click "Accessories" and then right-click on "Command Prompt" and select “Run as Administrator” from context menu.
      

    2. Now type following command: slmgr.vbs -ipk insert your new product key here (and hit the Enter key)

    Then type: slui 4 (and hit the Enter key) to launch the Activate by Phone wizard and follow the directions. (I recommend rebooting after you are done with Activating) Now see if you are still seeing the Non-genuine issue.

     

    Please tell us how this works for you.

     


    Darin MS
    Monday, April 18, 2011 11:26 PM
  • I tried to input the code by the command prompt. It hasn't worked so far. When I try, I get an error message ("Error: 0xC004F050 The Software Licensing Service reported that the product key is invalid").

    * Is it case sensitive (I have used capital letters, as they're shown on the label)?

    * Do put them in as a one string, or divide them up (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX)?

    When I tried to put it the code through the windows activation window, an "unacceptable character" window pops up. The character is clear as day in the code, but Windows thinks it's unacceptable.

     

    Tuesday, April 19, 2011 4:25 AM
  • "sir-greendown" wrote in message news:84c93f0d-85bb-4cbf-ae9b-f6e917e8237f...

    I tried to input the code by the command prompt. It hasn't worked so far. When I try, I get an error message ("Error: 0xC004F050 The Software Licensing Service reported that the product key is invalid").

    * Is it case sensitive (I have used capital letters, as they're shown on the label)?

    * Do put them in as a one string, or divide them up (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX)?

    When I tried to put it the code through the windows activation window, an "unacceptable character" window pops up. The character is clear as day in the code, but Windows thinks it's unacceptable.

     


    1) Windows changes the case appropriately - even if you use lower-case, they are input as upper-case.
    2) Windows inserts the dashes automatically - so there's no need to input them
    3) Check the character you're inputting - the COA labels are rather small and very easy to misread. Some characters are disallowed (such as 0 ). Use a bright light and a magnifier (I've lost track of the number of times I've misread a Key!)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, April 19, 2011 5:13 AM
    Moderator
  • I'll try again, but the code on my COA clearly has a 0. Is this a recent change, or has it always been that way?
    Saturday, April 23, 2011 4:40 AM
  • Try "Q"
    Carey Frisch
    Saturday, April 23, 2011 5:21 AM
    Moderator
  • I got it activated! I used "Q" instead of "0," but the activator couldn't verify it. So it gave me (finally) the option of doing it by phone, and it worked! Thanks.
    Thursday, April 28, 2011 12:03 AM