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Updates Fail to install RRS feed

  • Question

  • Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine (WGA unsupported OS)
    Validation Code: 6
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-69QX8-FYV8D-TY4CM
    Windows Product Key Hash: I/xt+85X75kk/TkyFx70KqVa8og=
    Windows Product ID: 51873-OEM-0945021-09136
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.0.2195.2.00010000.3.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {C801FAE9-4F1A-49F0-8E83-BBC342326C46}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2920-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_E2AD56EA-337-8009_E2AD56EA-338-2ee7_16E0B333-89-80004005_B4D0AA8B-888-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_E2AD56EA-337-8009_E2AD56EA-338-2ee7_16E0B333-89-80004005_B4D

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINNT\system32\winlogon.exe[5.0.2195.6970]
    File Mismatch: C:\WINNT\system32\licdll.dll[hr = 0x8007007a]
    File Mismatch: C:\WINNT\system32\ntoskrnl.exe[5.0.2195.6992]
    File Mismatch: C:\WINNT\system32\ntdll.dll[5.0.2195.6899]
    File Mismatch: C:\WINNT\system32\kernel32.dll[5.0.2195.6946]
    File Mismatch: C:\WINNT\system32\crypt32.dll[5.131.2195.6824]
    File Mismatch: C:\WINNT\system32\advapi32.dll[5.0.2195.6876]
    File Mismatch: C:\WINNT\system32\setupapi.dll[5.0.2195.5400]
    File Mismatch: C:\WINNT\system32\oembios.bin[hr = 0x8007007a]
    File Mismatch: C:\WINNT\system32\oembios.dat[hr = 0x8007007a]
    File Mismatch: C:\WINNT\system32\oembios.sig[hr = 0x8007007a]
    File Mismatch: C:\WINNT\system32\syssetup.dll[5.0.2195.5341]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C801FAE9-4F1A-49F0-8E83-BBC342326C46}</UGUID><Version>1.7.0069.0</Version><OS>5.0.2195.2.00010000.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TY4CM</PKey><PID>51873-OEM-0945021-09136</PID><PIDType>0</PIDType><SID>S-1-5-21-519968950-729575961-92103242</SID><SYSTEM><Manufacturer>Dell Computer Corp.</Manufacturer><Model>X200</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>A04  </Version><SMBIOSVersion major="2" minor="3"/><Date>20020808******.******+***</Date></BIOS><HWID>14DF0B00018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Computer Corporation</name><model>Dell LATITUDE X200</model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>67C4C93D396A400</Val><Hash>ZYJ7R8hhBWch5giiK554Tir6Tes=</Hash><Pid>54186-701-1906561-17550</Pid><PidType>1</PidType></Product><Product GUID="{91130409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Small Business</Name><Ver>10</Ver><Val>7732597EE3B1EE6</Val><Hash>0HK/X+QgzaOkibJMCOvvn2owBEw=</Hash><Pid>54188-OEM-1792466-84147</Pid><PidType>4</PidType></Product><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>1E0913F5AFC502</Val><Hash>fuNTMP+025YwFnjpxQixW3eENig=</Hash><Pid>73931-641-6435631-57593</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thursday, March 6, 2008 8:37 PM

Answers