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Windows Activated - Windows Genuine - Still Having Problems RRS feed

  • Question

  •  

    I have upgraded to Windows Vista Ultimate with the software I bought from the Fry's Electronics. I installed the software, windows ran, I activated the product, did the Genuine thing saying it was all validated and good to go.

     

    When I logged back in after a restart I suddenly get a message stating "Windows Aero is not working, This copy of windows is not genuine and so on". It gives me a link to GO ONLINE AND RESOLVE NOW, I click on that link and it says "Your windows has been validates successfully and am using a genuine version" HOWEVER my desktop still says "This copy of windows is not geniune" even if I restart.

     

    When I restart I get the same error message again and again, I cannot get into the control panel and am very limited to what I can do on the computer because of this genuine problem.

     

    I tried to reactivate windows by running the activation over the phone, spoke with one of the support guys and he gave me all the digits to activate my windows again. Reset the computer, still having the same problem.

     

    I stumbled across a forum that told me to download the Diagnostic Tool, I have done so and it tells me my validation status is: Invalid License

     

    Can someone help me with this? This is starting to get unbearable as I bought a $260 fancy box and cd that doesn't work.

    Below is my COPY of my diagnostic.

     

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x0
    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-GWR3G-WYR3B-QG6GG
    Windows Product Key Hash: 9dXNTE48rIus2/GnA1/S4jgniJM=
    Windows Product ID: 89587-006-6387704-71408
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {2E42C8AC-67F5-4645-9345-1AE167A63EF4}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    Grace Flag: N/A, hr = 0x80004005
    Commit: N/A, hr = 0x80004005
    Reboot Flag: 0x0
    ThreatID(s): N/A, hr = 0x80004005
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2968-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2E42C8AC-67F5-4645-9345-1AE167A63EF4}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QG6GG</PKey><PID>89587-006-6387704-71408</PID><PIDType>5</PIDType><SID>S-1-5-21-3954932821-1062679220-4094443477</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>NVDAACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20061225000000.000000+000</Date></BIOS><HWID>BA223107018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>3F53F0E87FFCF78</Val><Hash>ORRd9WZp8Vx2USjN6S92cLmm2BM=</Hash><Pid>81605-956-3130392-65538</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Wednesday, October 17, 2007 6:55 PM

Answers

  • Hi ToadsterAZ,

     

    Please follow the below steps and inform me if the issue was resolved:

     

    (If you access to the start button)

    1) Click the Start button

    2) Type cmd in the Start Search field

    3) At the top the Start window, you will see cmd.exe

    4) Right Click cmd.exe and select Run as Administrator

    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

    6) Hit the Enter key

    7) Reboot 2 times

     

    (If you Do Not access to the start button)

    1) Click the option Access computer with reduced functionality

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

    6) Hit the Enter key

    7) Reboot 2 times

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Friday, October 19, 2007 8:11 PM

All replies

  • Hi ToadsterAZ,

     

    Please follow the below steps and inform me if the issue was resolved:

     

    (If you access to the start button)

    1) Click the Start button

    2) Type cmd in the Start Search field

    3) At the top the Start window, you will see cmd.exe

    4) Right Click cmd.exe and select Run as Administrator

    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

    6) Hit the Enter key

    7) Reboot 2 times

     

    (If you Do Not access to the start button)

    1) Click the option Access computer with reduced functionality

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

    6) Hit the Enter key

    7) Reboot 2 times

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Friday, October 19, 2007 8:11 PM
  • Hey Darin I had the same problem, and the command prompt stopped the validation popups. However, the control panel issues are still there. (I tried installing hotfix 929637 but it said it did not apply to this system) The control panel will flash when I click on it but then disappear. How can I fix this?
    Monday, November 19, 2007 10:29 AM