Was trying to download an update but Office XP validation failed with following message:
|
|
| |
| [0x80180101] |
|
Microsoft Office XP Small Business:
Validation Incomplete: Office Must Be Activated |
| |
The validation process could not be completed because your copy of Microsoft Office has not been activated | |
This copy has been activated since 2003 when this Dell laptop was purchased with this copy of Office XP. Previous validations for security updates have been successful. If I try to run Product Activation again it says product is already activated.
Microsoft Genuine Advantage Diagnostic Report attached
Diagnostic Report (1.5.0723.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
Windows Product ID: 55277-OEM-2111907-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: cbfe99fa-b1d1-4fbd-9742-9ca4d40ad0c7
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.708.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 101 Not Activated
OGA Version: Registered, 1.6.18.0
Signed By: Microsoft
Office Diagnostics: 3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~2\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: c:\windows\system32\oembios.bin
File Mismatch: c:\windows\system32\oembios.dat
File Mismatch: c:\windows\system32\oembios.sig
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>cbfe99fa-b1d1-4fbd-9742-9ca4d40ad0c7</UGUID><Version>1.5.0723.1</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>55277-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-3640992880-4195261079-2326314431</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 4150 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20030515000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>CD5E3707018400E2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Computer Corporation</name><model>Dell INSPIRON I4150</model></SBID><OEM/></MachineData> <Software><Office><Result>101</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Small Business</Name><Ver>10</Ver><Val>9C48F18EEC5EF7E</Val><Hash>KnGDM4Z2mXr9k9guVVXRJI1w4Do=</Hash><Pid>54188-OEM-1792925-32831</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults>
