Hi,
I have bought Microsoft Office Profesional 2007 via a Home Users Program. Somehow I still get the office not genuine message regularly.
I have tried reinstalling office multiple times, but the problem persists.
Thanks in advance for your answers.
Here is my diagnostics report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {5836CC8F-3F36-4684-97BF-533C02CD60FD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5836CC8F-3F36-4684-97BF-533C02CD60FD}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-1369748312-670406398-3124574623</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Studio 1537</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="5"/><Date>20081203000000.000000+000</Date></BIOS><HWID>36313507018400FA</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa
(standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09
</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>568E363D3317ED4</Val><Hash>s3GvcUClD2hjjzHo/pV02xVouEM=</Hash><Pid>81599-874-2836592-65625</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App
Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Versie van Software Licensing-service: 6.0.6002.18005
Naam: Windows(TM) Vista, HomePremium edition
Beschrijving: Windows Operating System - Vista, OEM_SLP channel
Activerings-id: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Toepassings-id: 55c92734-d682-4d71-983e-d6ec3f16059f
Uitgebreide PID: 89578-00146-321-500204-02-1043-6001.0000-3512008
Installatie-id: 017152114445124115449113434985412990059202806343436414
URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=43473
URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=43474
URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=43476
URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=43475
Gedeeltelijke productcode: B9HD2
Licentiestatus: licentie
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OgAAAAEABQABAAEAAQACAAAAAwABAAEAeqhwYfhGqhyMwI6YhJV6f8Q9INry9BrsSLKyGBb5rFYqhQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC DELL M09
OSFR DELL DELL
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm
