Answered by:
Windows 7 - Says Windows is Activated in System Properties, getting Windows Is Not Genuine dialog daily.

Question
-
Just as the title says. I'll get right down to the nitty-gritty and post the diagnostic log.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MH72C-7C64P-9HT2W
Windows Product Key Hash: jzVSfG5CJ29JGszwg8TfZbx/7uc=
Windows Product ID: 00371-OEM-9045703-73777
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {8CFB693E-B95F-4E99-8006-B6B79CF5999A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8CFB693E-B95F-4E99-8006-B6B79CF5999A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9HT2W</PKey><PID>00371-OEM-9045703-73777</PID><PIDType>3</PIDType><SID>S-1-5-21-624947156-851070350-3319041130</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DH67CL__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BLH6710H.86A.0146.2011.1222.1415</Version><SMBIOSVersion major="2" minor="7"/><Date>20111222000000.000000+000</Date></BIOS><HWID>F5513607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-457-073777-02-1033-7601.0000-3482012
Installation ID: 005476787586194761858753137996867721329954371180933256
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9HT2W
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 2/6/2014 6:37:49 AMWindows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000008800
Event Time Stamp: 2:6:2014 06:25
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAADAAAAAgABAAEA6GFoWYzcINXwm7p5EoayjaBR+N8z/i5zOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL DH67CL
FACP INTEL DH67CL
HPET INTEL DH67CL
MCFG INTEL DH67CL
SSDT INTEL DH67CLThursday, February 6, 2014 11:40 AM
Answers
-
I got as far as seeing this in the SFC results...
Line 8468: 2014-02-13 07:48:49, Info CSI 000011c9 [SR] Repairing 447 (0x000001bf) components Line 8469: 2014-02-13 07:48:49, Info CSI 000011ca [SR] Beginning Verify and Repair transaction Line 8473: 2014-02-13 07:48:49, Info CSI 000011cc [SR] Cannot repair member file [l:18{9}]"dfsvc.exe" of dfsvc, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
.... and gave up at that point.
This means that there is very significant file corruption on the install (just guessing - but something like 1500 damaged files!)
Your only real hope is going to be a repair install (if even that works - so back up your data to external media first!)
Download the SP1
Refresh for your language and edition from the links on these pages...Heidoc - Microsoft DR Download links
The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get :)
Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.
Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster :)
Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.
Follow the instructions in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html
- and they should help you get through it (it's not as difficult as it looks!)
Always ask questions first if you're unsure - either here, or in sevenforums.
Good luck with it!
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors.
- Edited by Noel D PatonModerator Thursday, February 13, 2014 5:48 PM code block
- Marked as answer by zeypher77 Thursday, February 13, 2014 8:06 PM
Thursday, February 13, 2014 5:46 PMModerator
All replies
-
Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.
SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.
Post a new MGADiag report with details of any error messages encountered.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Sunday, February 9, 2014 10:48 AM
Thursday, February 6, 2014 8:51 PMModerator -
Sorry it took so long to reply, I had some other projects to tend to.
Here is the link to the CBS log in a zip file: https://skydrive.live.com/redir?resid=BCA225743715A714%21955
It said that Windows Resource Protection found corrupt file but was unable to fix them.
Following is the MGADiag, in a seperate post.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MH72C-7C64P-9HT2W
Windows Product Key Hash: jzVSfG5CJ29JGszwg8TfZbx/7uc=
Windows Product ID: 00371-OEM-9045703-73777
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {8CFB693E-B95F-4E99-8006-B6B79CF5999A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8CFB693E-B95F-4E99-8006-B6B79CF5999A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9HT2W</PKey><PID>00371-OEM-9045703-73777</PID><PIDType>3</PIDType><SID>S-1-5-21-624947156-851070350-3319041130</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DH67CL__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BLH6710H.86A.0146.2011.1222.1415</Version><SMBIOSVersion major="2" minor="7"/><Date>20111222000000.000000+000</Date></BIOS><HWID>F5513607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-457-073777-02-1033-7601.0000-3482012
Installation ID: 005476787586194761858753137996867721329954371180933256
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9HT2W
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 2/13/2014 7:57:48 AM
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 2:7:2014 06:37
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAADAAAAAgABAAEA6GFoWYzcINXwm7p5EoayjaBR+N8z/i5z
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL DH67CL
FACP INTEL DH67CL
HPET INTEL DH67CL
MCFG INTEL DH67CL
SSDT INTEL DH67CLThursday, February 13, 2014 1:05 PM -
I got as far as seeing this in the SFC results...
Line 8468: 2014-02-13 07:48:49, Info CSI 000011c9 [SR] Repairing 447 (0x000001bf) components Line 8469: 2014-02-13 07:48:49, Info CSI 000011ca [SR] Beginning Verify and Repair transaction Line 8473: 2014-02-13 07:48:49, Info CSI 000011cc [SR] Cannot repair member file [l:18{9}]"dfsvc.exe" of dfsvc, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
.... and gave up at that point.
This means that there is very significant file corruption on the install (just guessing - but something like 1500 damaged files!)
Your only real hope is going to be a repair install (if even that works - so back up your data to external media first!)
Download the SP1
Refresh for your language and edition from the links on these pages...Heidoc - Microsoft DR Download links
The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get :)
Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.
Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster :)
Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.
Follow the instructions in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html
- and they should help you get through it (it's not as difficult as it looks!)
Always ask questions first if you're unsure - either here, or in sevenforums.
Good luck with it!
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors.
- Edited by Noel D PatonModerator Thursday, February 13, 2014 5:48 PM code block
- Marked as answer by zeypher77 Thursday, February 13, 2014 8:06 PM
Thursday, February 13, 2014 5:46 PMModerator -
Wow. We do actually have a few Windows 7 discs here, would an Ultimate 32-bit upgrade disc do the trick? I know it doesn't exactly match the edition of Windows, but it's better than a download.
Thursday, February 13, 2014 7:27 PM -
NO - you MUST use the same SP level, bitness and edition of Windows as is currently installed.
You therefore must use 32-bit Windows 7 Pro with SP1 embedded, or either you will end up reformatting, or the repair will fail before it starts.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Thursday, February 13, 2014 8:53 PMModerator