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Reinstalling Windows XP, Product Key not accepted RRS feed

  • Question

  • I'm doing a manual reinstallation of windows XP from a CD. I lost the original CD and Dell sent me a CD with Windows XP Home edition and Service pack 2. When I put in the product key it is not accepted.....Now what?
    Sunday, November 2, 2008 12:40 AM

Answers

  • Hello mmmmmmike,


    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum.  Your issue is related to Windows Product Activation.  In an attempt to assist I would like to provide some information which may or may not help.

    From the Desktop:

    1.

    Click Start, All Programs, Accessories, System Tools, and then Activate Windows.

    Or, click the Windows Activation icon in the taskbar notification area next to the clock.

    2.

    Click Yes, I want to telephone a customer service representative to activate Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the “Activate Windows by phone” dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message:

    You have successfully activated your copy of Windows

    Then click OK.

    Also you may reference the following site for various Telephone Activation Centers:

    http://support.microsoft.com/kb/326851

    For more information on how to activate Windows XP see the following link:

    http://support.microsoft.com/kb/307890

    Thank you for visiting the WGA program forum.

    • Marked as answer by Antron Monday, November 10, 2008 6:23 PM
    Wednesday, November 5, 2008 5:37 PM

All replies

  • Contact Dell, and verify it is the correct edition, and the correct key. you must use the key on the COA
    Sunday, November 2, 2008 10:56 PM
  • Hello mmmmmmike,


    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum.  Your issue is related to Windows Product Activation.  In an attempt to assist I would like to provide some information which may or may not help.

    From the Desktop:

    1.

    Click Start, All Programs, Accessories, System Tools, and then Activate Windows.

    Or, click the Windows Activation icon in the taskbar notification area next to the clock.

    2.

    Click Yes, I want to telephone a customer service representative to activate Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the “Activate Windows by phone” dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message:

    You have successfully activated your copy of Windows

    Then click OK.

    Also you may reference the following site for various Telephone Activation Centers:

    http://support.microsoft.com/kb/326851

    For more information on how to activate Windows XP see the following link:

    http://support.microsoft.com/kb/307890

    Thank you for visiting the WGA program forum.

    • Marked as answer by Antron Monday, November 10, 2008 6:23 PM
    Wednesday, November 5, 2008 5:37 PM