Hello,
I am running xp professional w/sp2 os.
The os is a full, retail version.
The coa matches that as shown released August 2004.
I purchased this OS in November, 2006, installed, activated and registered with Microsoft.
I have installed Windows Defender (which requires authentication before downloading from MS)
I also downloaded and installed IE7 (manually) some months after it was offered by auto updates, which also required authentication. I have used the ms website numerous times since installation, with numerous times authenticating my copy of windows.
Today I had the occasion to visit MS Updates website to check for any available priority downloads, which again required authentication of my copy of windows. After clicking to proceed, I got a page stating "This copy of Windows did not pass genuine validation", with a notation "The product key found on this computer was issued to an oranization that is no longer using the key". It gave a couple of options. I chose option 1 "use the validation advisor". After inputting the required information, which included my original product key, the information it returned was "The product key on your computer is not for single-consumer use". "Based on your input, we have determined that the product key you purchased is a Volume License Key (VLK) that is not designed for home use, etc.
It also listed "The Product Key you entered" and "The Product Key found on your pc", which did not match.
The product key indicated found on my pc is shown as a 25 alpha numeric key, but I have no knowledge where it came from. No one makes any changes to my pc but me.
With this, I scanned my pc using Belarc Advisor, I found my product key assigned to IE7 (internet explorer -7), the "strange" key arrangement was assigned to windows xp. This is the key number as shown on the Validation Advisor sheet.
I then decided to check this "discovery" and installed and run Gtopala's SIW (System Information for Windows). It also showed my product key assigned to IE-7, and the same strange unknown # assigned to windows xp.
I did download and ran the suggested utility on the page "if you still have a WGA issue", and it is posted as follows:
(Note: the product key referenced in the following is not my product key #, but as stated above, is the one assigned to my windows xp)
Diagnostic Report (1.7.0069.0):
-----------------------------------------
WGA Data-->
Validation Status: Geographically blocked PID
Validation Code: 13
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
Windows Product ID: 55274-640-8834005-23581
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {449ACD89-9164-481A-B0A6-3D77CC797247}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2920-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-171-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{449ACD89-9164-481A-B0A6-3D77CC797247}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23581</PID><PIDType>1</PIDType><SID>S-1-5-21-1004336348-583907252-725345543</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1007.003</Version><SMBIOSVersion major="2" minor="3"/><Date>20050426000000.000000+000</Date></BIOS><HWID>D6C2346F01846072</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
I hope I have furnished enough information for evaluation and resolution.
Mitt
