Programmatically apply Case Routing Rule RRS feed

  • Question

  • Is there anyway to programatically apply the Case Routing Rule sets to a case?

    i.e. to achieve the same as though the user clicked the apply routing rule button.

    Without this, the implementation is somewhat limited (on creation, on manual invocation).

    We want to be able to achieve this by trigger etc.

    Martin Miller - Auckland, New Zealand

    Friday, August 15, 2014 1:27 AM

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