AD user not logging in for MSCRM 2013 outside server RRS feed

  • Question

  • Hi Team,

    In server i configured the AD user . And i am able to login inside the server for MSCRM 2013.

    But when i try to login in outside the server with the same AD user, i am not able to login.

    It is keep on pop up window for authentication.

    Could you please suggest me any setting i need to check for this.

    Thanks in Advance.



    Thursday, April 16, 2015 11:16 AM

All replies

  • Start by looking at this article - http://mscrmuk.blogspot.co.uk/2011/04/removing-prompt-for-credentials-when.html - this should help determine if the issue is client-side or server-side. (The article is a bit dated, but is still relevant for Crm 2013 if it is configured for AD authentication).

    If it looks like the issue is server-side, check the event logs (including the System event log) for any relevant errors

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Thursday, April 16, 2015 11:30 AM
  • Hi David,

    Thanks for your reply.

    In my case it is a server side issue.

    I tried to login 2 to 3 times, then i am getting "HTTP Error 401.1 - Unauthorized: Access is denied."

    So in the article which you shared is telling it is a server side issue.

    Could you please help me out how can i resolve server side error.

    Thanks and regards,


    Wednesday, April 22, 2015 10:32 AM
  • As per my previous post, check the event logs on the Crm Server to see if there are any events that coincide with the login errors. If possible, also enable auditing of unsuccessful security events

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Wednesday, April 22, 2015 1:20 PM