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Microsoft Academic Search: "Internal Error" if I'm logged in RRS feed

  • Question

  • I get this "Internal Error" page whenever I go to Microsoft Academic Search and I'm logged in. It's been happening for weeks. If I'm not logged in, it works fine.
    Thursday, August 8, 2013 11:12 PM

Answers

  • Hello adalca,

    Thank you for letting us know. At your convenience, can you please send us an email message to acadfb@microsoft.com to let us know if you are still experiencing this issue and what browser you are using to access the site when signed in? With this information we can further troubleshoot. We look forward to hearing from you.

    Best regards,


    Thomas, Academic Search Editor

    Wednesday, August 14, 2013 5:49 PM
    Moderator

All replies

  • Hello adalca,

    Thank you for letting us know. At your convenience, can you please send us an email message to acadfb@microsoft.com to let us know if you are still experiencing this issue and what browser you are using to access the site when signed in? With this information we can further troubleshoot. We look forward to hearing from you.

    Best regards,


    Thomas, Academic Search Editor

    Wednesday, August 14, 2013 5:49 PM
    Moderator
  • Hello Adalca,

    The issue is fixed. Let us know if you still encounter login error.

    Regards,


    Rahul Sharma

    Thursday, September 19, 2013 5:46 PM