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Can not connect to Microsoft Support RRS feed

  • Question

  • When I go out to the MS support to get a phone number, I get the below page


    https://support.microsoft.com/gp/oassiteerror

    To add "Support Site" to the trusted sites zone, follow these steps:

    1.On the Tools menu in Internet Explorer, click Internet Options.
    2.Click the Security tab.
    3.Click the Trusted Sites icon, and then click Sites.
    4.Click to clear the Require server verification check box.
    5.Check whether http://support.microsoft.com is listed in your trusted sites. If it is listed, type http://oas.support.microsoft.com, and then click Add.
    6.Check whether https://support.microsoft.com is listed in your trusted sites. If it is listed, type https://oas.support.microsoft.com, and then click Add.
    7.Close all dialog boxes, and then refresh the browser window.



    Unfortunately we are not able to add sites to our trusted sites as that capability has been disabled in IE 8 for regular users and for user with admin rights the capability to open IE 8 has been removed.

    So I tried using Firefox.  This time I get


    http://support.microsoft.com/error.aspx?aspxerrorpath=/oas/default.aspx

    Sorry, the page you requested is not available.

    The page you were looking for is currently not available. The address may not be correct, or there may be a temporary problem with this site. Please try one of the following options:

        Check the address for typing errors.
        Click the Back button and try a different option from the navigation menu.
        Try this page again later.

    For additional assistance, try one of the pages below:

        Home
        Go to the Microsoft Help and Support site
        Product Support Center (FAQs and Highlights)
        Review common support questions, issues, and new information for Microsoft products.
        TechNet
        Search the online support site that provides detailed "how-to" information for IT professionals concerning Microsoft products.
        MSDN
        Search the online support site that provides detailed information for development professionals concerning Microsoft products.


    I really need to contact MS Support.  Does someone have can get me a phone number I can call?

    Update:  I found this one 1-800-936-4900 here:   http://msdn.microsoft.com/en-us/subscriptions/bb266240.aspx

    I do think someone should address the inability of Navy users to connect to OAS.


    Edward R. Joell MCSD MCDBA



    • Edited by joeller Tuesday, May 20, 2014 3:41 PM
    Tuesday, May 20, 2014 2:52 PM

Answers

All replies

  • You can contact them here.

    Contact support, Chat online or by phone with one of our experts

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Wednesday, May 21, 2014 3:15 AM
  • That link takes me right back to the https://support.microsoft.com/gp/oassiteerror page referenced above.

    Edward R. Joell MCSD MCDBA

    Wednesday, May 21, 2014 12:56 PM
  • Might try some of them listed here.

    http://technet.microsoft.com/en-us/library/dd346877.aspx

     

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    • Marked as answer by joeller Thursday, May 22, 2014 3:19 PM
    Thursday, May 22, 2014 12:30 AM
  • That does it.

    Why would they make it impossible to connect to oas when they are trying to get you to use online support requesting?


    Edward R. Joell MCSD MCDBA

    Thursday, May 22, 2014 12:52 PM