Sign in

Microsoft.com

Microsoft

Remove From My Forums

Activation help

Question
0

Sign in to vote

I had recently cancelled my One Care subscription through Qwest then I purchaced a new subscription. How do I activate the new subscription?

Monday, May 4, 2009 2:48 PM

Answers

0

Sign in to vote
If you still have OneCare installed, you'll want to remove it - How to Uninstall Windows Live OneCare

Then, install OneCare from http://onecare.live.com (the trial download) and after it is installed, click subscribe and log in with the LiveID used to purchase your subscription.

If you purchased a retail copy of OneCare, select the option to subscribe with a retail PIN/key after logging in.

if you encounter problems, you can contact support.

How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
- Marked as answer by Stephen BootsMVP, Moderator Monday, May 4, 2009 2:59 PM
Monday, May 4, 2009 2:59 PM

Moderator