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Product Key suddenly not correct RRS feed

  • Question

  • I built a new PC around a year ago and installed what appeared to be a genuine version of Windows XP. This validated OK and has been receiving updates for some time. Yesterday morning it suddenly reported that it did not have a valid version of windows. I ran the MGA Diag tool and received the report below. I noted that the product key was not the same one as on the COA. I attempted to change the Product key with the Product Key update tool but this didn't work stating the the key was invalid. Yet this was the key which I used when I first built windows. 

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23406
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {F43516D4-5EAD-43A1-B020-A5CCEA8628B4}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F43516D4-5EAD-43A1-B020-A5CCEA8628B4}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23406</PID><PIDType>1</PIDType><SID>S-1-5-21-789336058-1177238915-839522115</SID><SYSTEM><Manufacturer>BIOSTAR Group</Manufacturer><Model>GF7025-M2</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080110000000.000000+000</Date></BIOS><HWID>A7A132A701844078</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Monday, June 29, 2009 8:13 AM

Answers

  • Hello Harold1066,

      If the Product Key is different then the one showing in the Diagnostic Report the most common way for that to happen is if you had your computer repaired and the repair person needed to reinstall XP but instead of using the correct product key just downloaded one off the internet.

      If the Product Key Update tool doesn't work, then the only way to change product keys in XP is to reinstall using that key. (note: The Product Key Update Tool is only usable with Retail Keys so if the Product Key on your COA came with your computer then it's an OEM key can and that is why the tool is reporting it as not valid).

    Thank you,
    Darin MS
    Monday, June 29, 2009 8:56 PM

All replies

  • Hello Harold1066,

      If the Product Key is different then the one showing in the Diagnostic Report the most common way for that to happen is if you had your computer repaired and the repair person needed to reinstall XP but instead of using the correct product key just downloaded one off the internet.

      If the Product Key Update tool doesn't work, then the only way to change product keys in XP is to reinstall using that key. (note: The Product Key Update Tool is only usable with Retail Keys so if the Product Key on your COA came with your computer then it's an OEM key can and that is why the tool is reporting it as not valid).

    Thank you,
    Darin MS
    Monday, June 29, 2009 8:56 PM
  • I have same problem, where do I find MGA DIAG?
    It means Windows is out of business in China where they have only OEM CDs at very expensive price.
    Tuesday, June 30, 2009 4:27 AM
  • I had same problem, xp was working fine until a few days ago, the only way to fix it was to pay £95.00 to microsoft for a new key!! Have just dowloaded and installed ubuntu - does exactly the same as windows but more reliable and free.
    Wednesday, July 1, 2009 4:42 PM
  • Hi Stevo933,

    Just wondering if as you say your XP was "working fine," how can another operating system be "more reliable" than "working fine?"

    Just curious...:-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, July 1, 2009 6:38 PM