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Windows Logon Process error "BSOD" after making admin changes RRS feed

  • Question

  • I updated MSE and scanned the C drive to remove the KB.DLL file that showed as a virus via MSE. I did this via the admin profile after I turned on "Retain All Changes Permanently" did a reboot. Now the system will not restart. I get the following error:

    STOP: C000021a {Fatal System Error}

    The windows logon process terminated unexpectedly with a status of
    0x00000005 (0x00000000 0x00000000)

    The system has been shut down.

    Please tell me I don't have to reinstall windows.

    Friday, January 21, 2011 6:14 PM

Answers

  • Hi,

     

    As this forum focuses on Windows SteadyState specific issuesyou should better ask Windows Vista or Windows 7 forum  for further help:

     

    http://social.technet.microsoft.com/Forums/en/category/windowsvistaitpro

     

    http://social.technet.microsoft.com/Forums/en-us/category/w7itpro

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.  Thank you for your understanding.

     

     

    Regards,

    Leo   Huang


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Monday, January 31, 2011 1:59 AM
    Friday, January 28, 2011 6:22 AM