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Issue with validation of microsoft office on "replacement" computer RRS feed

  • Question

  • My two computers were damaged beyond repair in the one incident.  I purchased a brand new computer with Windows already installed, but I cannot get my existing Office copy to validate.  It worked fine on the previous machines, and I am wondering whether the issue I am now experiencing is because the product key is attached to the previous machines. What can I do to fix it?  I have already suffered the loss of the two previous machines, I hope that I also do not lose my rights to run my office copy on the replacement machine.

     I am really stressing out because I only have 11 days to run before the temporary office shuts me down.  HELP! 

    Saturday, February 6, 2010 12:18 AM

Answers

  • Hello ditzyblonde,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, February 9, 2010 9:56 PM
    Saturday, February 6, 2010 3:49 PM

All replies

  • Hello ditzyblonde,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, February 9, 2010 9:56 PM
    Saturday, February 6, 2010 3:49 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    Tuesday, February 9, 2010 9:56 PM