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Restore CRM 2011 after hddr failure

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Hi,

We had 2 hddrs fail on a Raid 5 and need to restore CRM 2011 from a backup.

We are going to restore to new Servers at a diffrent branch.

Is there a step by step guide on how to do this with only the DB backups.

Thanks
- Moved by Andrii ButenkoMVP, Moderator Tuesday, May 8, 2012 1:18 PM (From:CRM)
Tuesday, May 8, 2012 8:04 AM

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Hi,

Please have a look at the following links (first one should be able to help you):

1) This link has step by step. Replace their example with your CRM database and ORG.

http://dynamics-crm2011.blogspot.com.au/2011/10/import-crm-2011-organization-including.html

2) In this go to section "Upgrading from Dynamics CRM 4.0 32 bits". This (steps are similar) will guide your restore of CRM 2011.

http://weblogs.asp.net/pabloperalta/archive/2010/11/01/step-by-step-installing-crm-2011-on-premise-and-migrating-from-dynamics-crm-4-0-32-bits-on-premise.aspx
I hope this helps. If my response answered your question, please mark the response as an answer and also vote as helpful.
Ashish Mahajan, CRM Developer, CSG (Melbourne)
My Personal Website: http://www.ashishmahajan.com
My Blogs: http://ashishmahajancrm.blogspot.com.au and http://ashishmahajancrm.wordpress.com
My Youtube Channel: http://www.youtube.com/user/ashishmahajanmscrm

My Linkedin:

My Twitter: https://twitter.com/#!/ashishmahajan74
- Proposed as answer by Ashish Mahajan Technical Architect, Writer Tuesday, May 8, 2012 8:27 AM
- Marked as answer by Danie Claassen Wednesday, May 9, 2012 5:32 PM
Tuesday, May 8, 2012 8:27 AM
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Hi, Prob simple question.

i Have now restored the DB but it look like i must first Install CRM to get the "CRM Deployment Manager" Is that correct?

Also the DB i need to restore is not the CRM Config DB is it?

The two db's i have:

MSCRM_CONFIG

CRMCompanyName_MSCRM (I restored this one)

You have done everything correctly. You should restore organization database. Config database is not required and would be created during installation.
Microsoft CRM Freelancer

My blog (english)
Мой блог (русскоязычный)
- Marked as answer by Danie Claassen Wednesday, May 9, 2012 5:33 PM
Tuesday, May 8, 2012 1:18 PM

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Ok, installed quite a few more win updates and now the CRM splash screens fails as soon as i click on "Install Microsoft Dynamics CRM Server"

Error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: splash.exe
Application Version: 5.0.9688.583
Application Timestamp: 4d43f75f
Fault Module Name: mshtml.dll
Fault Module Version: 9.0.8112.16443
Fault Module Timestamp: 4f4c3300
Exception Code: c0000005
Exception Offset: 0044bc89
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 7177
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Anyone got a idea what file it is trying to execute here so that i can go to the correct destination directly?

Think it is setupserver.exe under the server dir but not sure. Going to try that now.(This did work)
- Marked as answer by Danie Claassen Wednesday, May 9, 2012 5:33 PM
- Edited by Danie Claassen Wednesday, May 9, 2012 5:33 PM
Wednesday, May 9, 2012 12:05 PM
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Ok, if anyone else got this issue CRM Reporting Extension issue it is this file:

SetupSrsDataConnector.exe
- Marked as answer by Danie Claassen Wednesday, May 9, 2012 5:34 PM
Wednesday, May 9, 2012 4:08 PM

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Hi,

Please have a look at the following links (first one should be able to help you):

1) This link has step by step. Replace their example with your CRM database and ORG.

http://dynamics-crm2011.blogspot.com.au/2011/10/import-crm-2011-organization-including.html

2) In this go to section "Upgrading from Dynamics CRM 4.0 32 bits". This (steps are similar) will guide your restore of CRM 2011.

http://weblogs.asp.net/pabloperalta/archive/2010/11/01/step-by-step-installing-crm-2011-on-premise-and-migrating-from-dynamics-crm-4-0-32-bits-on-premise.aspx
I hope this helps. If my response answered your question, please mark the response as an answer and also vote as helpful.
Ashish Mahajan, CRM Developer, CSG (Melbourne)
My Personal Website: http://www.ashishmahajan.com
My Blogs: http://ashishmahajancrm.blogspot.com.au and http://ashishmahajancrm.wordpress.com
My Youtube Channel: http://www.youtube.com/user/ashishmahajanmscrm

My Linkedin:

My Twitter: https://twitter.com/#!/ashishmahajan74
- Proposed as answer by Ashish Mahajan Technical Architect, Writer Tuesday, May 8, 2012 8:27 AM
- Marked as answer by Danie Claassen Wednesday, May 9, 2012 5:32 PM
Tuesday, May 8, 2012 8:27 AM
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Thanks Ashish

Will mark as answer once im done.

Still setting up new servers before i can start with CRM.

Tuesday, May 8, 2012 8:33 AM
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Sure thing, I just want your restore to go alright.

Good luck and fingers crossed.
Ashish Mahajan, CRM Developer, CSG (Melbourne)
My Personal Website: http://www.ashishmahajan.com
My Blogs: http://ashishmahajancrm.blogspot.com.au and http://ashishmahajancrm.wordpress.com
My Youtube Channel: http://www.youtube.com/user/ashishmahajanmscrm

My Linkedin:

My Twitter: https://twitter.com/#!/ashishmahajan74

Tuesday, May 8, 2012 8:36 AM
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Hi, Prob simple question.

i Have now restored the DB but it look like i must first Install CRM to get the "CRM Deployment Manager" Is that correct?

Also the DB i need to restore is not the CRM Config DB is it?

The two db's i have:

MSCRM_CONFIG

CRMCompanyName_MSCRM (I restored this one)

Tuesday, May 8, 2012 12:11 PM
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Hi, Prob simple question.

i Have now restored the DB but it look like i must first Install CRM to get the "CRM Deployment Manager" Is that correct?

Also the DB i need to restore is not the CRM Config DB is it?

The two db's i have:

MSCRM_CONFIG

CRMCompanyName_MSCRM (I restored this one)

You have done everything correctly. You should restore organization database. Config database is not required and would be created during installation.
Microsoft CRM Freelancer

My blog (english)
Мой блог (русскоязычный)
- Marked as answer by Danie Claassen Wednesday, May 9, 2012 5:33 PM
Tuesday, May 8, 2012 1:18 PM

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Then another stupid question...

During installation it asks for a DB name... That would be the Config DB name that will get create during installation?

Then i am also having issues with the user accounts:

i Have a user for insecure service account for the Sandbox Processing service but is getting this:

The account specified for the Microsoft Dynamics CRM Sandbox Processing Service is not valid.
Logon failure: unknown user name or bad password

i Did reset the password so maybe the DC's must still sync.

Then also

The account specified to run the Microsoft Dynamics CRM application does not have Performance Counter permissions.
The account specified to run the Microsoft Dynamics CRM Asynchronous Processing Service does not have Performance Counter permissions.

Here i gave this user rights under the "Performance monitor users" but that does not seem to do the job?
- Edited by Danie Claassen Tuesday, May 8, 2012 2:14 PM
Tuesday, May 8, 2012 2:04 PM
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Ok, just the sandbox user issue still to resolve and if that is the Config DB's Name it is asking for?
- Edited by Danie Claassen Tuesday, May 8, 2012 2:22 PM
Tuesday, May 8, 2012 2:18 PM
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Ok, installed quite a few more win updates and now the CRM splash screens fails as soon as i click on "Install Microsoft Dynamics CRM Server"

Error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: splash.exe
Application Version: 5.0.9688.583
Application Timestamp: 4d43f75f
Fault Module Name: mshtml.dll
Fault Module Version: 9.0.8112.16443
Fault Module Timestamp: 4f4c3300
Exception Code: c0000005
Exception Offset: 0044bc89
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 7177
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Anyone got a idea what file it is trying to execute here so that i can go to the correct destination directly?

Think it is setupserver.exe under the server dir but not sure. Going to try that now.(This did work)
- Marked as answer by Danie Claassen Wednesday, May 9, 2012 5:33 PM
- Edited by Danie Claassen Wednesday, May 9, 2012 5:33 PM
Wednesday, May 9, 2012 12:05 PM
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Ok, CRM is installed.

i Think i need to install some updates.

Getting the following errors:

The organization database version is not supported for upgrade.
The organization database selected for import is a different version than the organization database that is currently deployed.
Microsoft Dynamics CRM Reporting Extensions must be installed on SQL Server Reporting Services for reports to work. (About to install this but getting the splash screen error again. Please point me to the correct file in need to install for this.

The top updates i can get with windows updates right?

How do i see which version it needs to be? The one i can get via Win updates is update rollup 6. Scared it is to new.
- Edited by Danie Claassen Wednesday, May 9, 2012 2:30 PM
Wednesday, May 9, 2012 2:23 PM
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Ok, if anyone else got this issue CRM Reporting Extension issue it is this file:

SetupSrsDataConnector.exe
- Marked as answer by Danie Claassen Wednesday, May 9, 2012 5:34 PM
Wednesday, May 9, 2012 4:08 PM
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Ok, under the DB there is a build version table with the following details:

What version is my DB?

Wednesday, May 9, 2012 5:06 PM

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Restore CRM 2011 after hddr failure

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